Process Team Lead

** Head of Order to Cash (O2C) / Order to Cash (O2C) Transformation Leader **

Long Term Contract

March 2026 Start

Hybrid working (2 days onsite)

Eutopia Search are partnering with well-known Listed business, who are looking to appoint an experienced O2C Leader.

This exciting opportunity has arisen at a time of exciting change, growth and transformation. During this long term appointment, you will be responsible for overseeing the end-to-end O2C operations within a multi entity company, ensuring efficiency, accuracy, and alignment with business goals.

Lead root-cause elimination of billing delays and control failures driving unbilled debt. Design and implement sustainable, standardised processes that prevent re-accumulation of backlog. Implement new processes leveraging IT to make this a smoother and accurate flow.

• Diagnose drivers of historic unbilled debt accumulation.
• Map end-to-end billing workflow across major client accounts.
• Understand the revenue recognition process with views to improve.
• Introduce Lean / Six Sigma tools to eliminate waste.
• Develop documented SOPs for offshore transition.
• Define control framework and KPIs.
• Support the team of Finance Business Partners to deliver margin improvement via accuracy.
• Produce quality dashboard for Finance Director.
• Manage a team of 7 people (3 managers)

• Experienced O2C Leader, managing and motivating a team.
• Proven experience in complex O2C functions, with deep knowledge of the full O2C process
  .
• Strong leadership and people management skills, with a proven ability to inspire and motivate diverse teams, build effective relationships across finance functions, and communicate clearly with stakeholders at all levels.
• Strategic thinker with strong problem-solving skills to optimise processes and drive improvements.
• Advanced analytical skills to interpret financial data, identify trends, and support data-driven decisions.
• Proficiency in MS Office applications, particularly Excel and Power BI, for reporting and analysis.