Scheduling Manager

We’re Hiring:
Scheduling Manager!

Location:

Milton Keynes, MK17 8LX

- Onsite

Pay: £35,000 + £3,500 Night Allowance

Working Hours:

Wednesday
- Monday (9pm - 6am)

Learning & Development:
From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade: E

See a Different World. Where potential is seen and progress is nurtured.

Our Scheduling Manager role offers a unique opportunity to contribute to the shaping and building out of a brand-new Workforce Management function at the heart of our business. We’re transforming how we plan, schedule, and deliver our services—and we’re looking for a Scheduling Manager who’s ready to play a key role in that journey and help deliver excellence to our people and clients.

If you thrive in fast‑paced environments, enjoy leading teams, and want to make a real operational impact, this is your chance to help design something from the ground up and leave your mark.

As Scheduling Manager, you’ll be at the centre of our operation—ensuring the right people are in the right place at the right time, every time. But this role is about far more than managing schedules. You’ll play a key part in shaping how our workforce function operates, driving performance, efficiency, and service delivery across the business. You’ll lead and develop a team that is critical to our success while influencing the future direction of workforce planning.

The impact of your work as Scheduling Manager will be wide‑reaching—directly affecting customer satisfaction, operational performance, and employee experience. Day to day you will be guided with clear purpose as you contribute to help make the world a safer place.

• Lead, coach and inspire a team of schedulers, creating a high‑performing environment where people feel supported, motivated and accountable for delivering excellence.
• Take ownership of workforce scheduling through WFM systems, ensuring full and effective shift coverage across all operations.
• Monitor live operations and confidently make real‑time decisions to respond to changing demands, ensuring continuity of service at all times.
• Ensure all scheduling activity is fully compliant with contracts, legislation and company policies, maintaining high operational and ethical standards.
• Act as the key escalation point for workforce and scheduling challenges, resolving issues quickly and effectively.
• Use data, trends and forecasting insights to anticipate future resourcing needs and continuously improve workforce planning.
• Oversee the accuracy of rostering, reducing pay queries, preventing errors, and ensuring invoices are delivered on time.
• Support recruitment and workforce planning activity, helping to maintain optimal staffing levels in line with business needs.
• Ensure all personnel are fully compliant with licensing and training requirements, maintaining readiness for deployment.
• Drive continuous improvement, identifying smarter, more efficient ways of working to enhance service delivery.
• Champion and embed a high‑performance culture, aligned with company values and focused on collaboration, accountability and results.

Please note:

This list is not extensive but gives a good overview of the duties of the role. We welcome applicants from different industries, people‑oriented leaders and innovators ready to make a big impact.

• A natural leader who brings energy, ownership, and accountability.
• Experience with WFM systems (Timegate desirable).
• Data‑driven thinking with the ability to balance strategy and delivery.
• Someone who thrives in complexity and can make confident decisions under pressure.
• Excellent communicator who builds lasting relationships across teams.
• Have a five‑year checkable employment history or be able to produce documentary evidence of any period of unemployment, self‑employment, or full and part time education during that period.
• The ability to embody and uphold the Securitas core values of Integrity, Vigilance and Helpfulness.
• Must have the right to work in the UK.
• Ability to work independently.
• Organisational skills.
• Good IT skills.
• Good…