Onsite Team Manager - Royal Mail MK

Onsite Team Manager

We are hiring in Milton Keynes to join the Service Delivery team and support a key client.

As an Onsite Delivery Manager, you will manage a team of Onsite Planning Executives, ensuring that all fulfilment and administrative tasks associated with our contractual obligations are completed to the required standard. You will engage closely with the wider Operations and Account Management teams to share information and actions to ensure that customer requirements are delivered.

Full time, Monday – Friday, 08:00am – 17:00pm. Fixed Term Contract.

• Team management
• Delivering service excellence
• Stakeholder management and engagement
• Working closely with internal Reed teams

• Recruitment experience ideally gained from an MSP/RPO/Staff bank
• People management, training and development
• Effective management and prioritisation of workload
• Delivery of exceptional service that meets customer SLAs and deadlines
• Relationship management of both internal and external stakeholders at all levels
• Achievement of customer and worker satisfaction targets
• Accountability for team outputs and delivering to performance objectives

• Outstanding opportunities for development and progression
• Reed discount hub access to exclusive discounts and cashback
• Long-service sabbaticals
• Refer-a-friend scheme
• Cycle to work scheme
• Electric Vehicle scheme
• And much, much more

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

As a proud signatory of the Armed Forces Covenant, we welcome applications from ex‑services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.