Service Manager Brownswood

Brownswood Reserve (TEM House), 7, 9, 11 Twyford Lane, Milton Keynes, Buckinghamshire, United Kingdom

Service Manager

Location:
Milton Keynes

Salary:
Up to £ 40,170 per annum

Brownswood is a well-established, specialist residential care home providing expert support for 9 adults with acquired brain injuries and complex neurological conditions. As a smaller service, Brownswood offers a warm, person‑centred environment where individuals are supported to maximise their independence, achieve personal goals and enjoy a high quality of life. Through a neuro‑behavioural approach and dedicated multidisciplinary team, the service delivers high‑quality rehabilitation, long‑term care and community‑focused support tailored to each individual's needs.

We welcome applications from experienced care leaders, including those who have recently achieved their Level 5 Leadership and Management qualification and are ready to take the next step into a Service Manager role. We would also be delighted to hear from established managers seeking a return to a full‑service management position within a supportive, well‑established setting.

MAIN

PURPOSE:

• To take overall responsibility for the effective management of all aspects of the service, thereby ensuring the provision of the highest quality standards of specific care and treatment, driven by the needs of the individual.
• To lead, manage and direct a multidisciplinary team in the attainment of aims and objectives linked to Brainkind Strategic Plan and the needs of the individual.
• To meet full compliance in line with the requirement of the regulatory body and relevant legislation. To obtain and successfully maintain registration as Registered Manager for the service with CQC.

MAIN TASKS AND RESPONSIBILITIES:

• Demonstrate professional leadership and provide ‘hands on’ management support and guidance, managing staff activities and influencing their practices and attitudes.
• Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met. Take responsibility for setting and monitoring of budgets, capital, and revenue, within location. Ensuring agreed staffing levels are adhered to unless authorised in writing as exception.
• Take overall responsibility for recruitment, employment and working practices, complying with Employment Law and contractual obligations. To include the provision of induction, training, and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values, and high‑performance standards. This includes the planning and management of annual leave of all staff designations to always ensure the safe running of the service.

ABOUT YOU:

We are looking for:

• QCF (NVQ) Level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health
• In-depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
• 5 years’ experience of managing registered care homes.
• Valid UK Driving Licence.

Rewards:

You can look forward to excellent benefits, including:

• A competitive Salary of up to £ 40,170 per annum
• 38 days annual leave inclusive of bank holidays
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance
• Free parking
• Company Pension
• Long Service and Staff Awards

We also put a big focus on employee well‑being and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore we recommend applying as soon as possible.

All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks.

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.