Project Manager, Project & Program Management, Operations Management

Job Description - Project Manager (6-Month Fixed Term Contract) (MER
00046IY)

Description

Job Title:
Project Manager (6-Month Fixed Term Contract)

Closing Date: 6 August 2026

At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear, we support you for being you.

Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop.

We want to celebrate your individuality, embrace your personality and welcome you into our culture. It’s the differences of our colleagues that enable us to thrive. We believe our backgrounds, skills and cultures contribute to our shared culture and help us deliver outstanding Customer Experience. Inclusion is the driving force behind our ethos.

At MBFS, we are proud to be a Menopause Friendly Accredited Employer, reflecting our ongoing commitment to creating a supportive and inclusive workplace. We offer wellbeing support options and resources for colleagues experiencing menopause and to those who are supporting someone through it.

In this role, you will lead a project team in delivering a solution to the customer according to the approved project plan, ensuring it is delivered in budget, on schedule, and within scope to the explicit and implied requirements, providing status reports and advice to Management and User Groups.

Manage and control project initiation to include, agreeing project scope, resourcing of project, cost estimation and approval of project by relevant stakeholder groups. Construct high level and detailed project plans including interdependencies with other project and non-project activities outside control.

Lead, monitor and control project performance (scope, cost, schedule, quality and deliverables), including change control, risk management, and escalation of issues the team cannot resolve and manage through to conclusion.

Together with service quality management determine project quality goals and act according to these throughout the project, to ensure quality project deliverables and compliance to Mercedes-Benz standards

Provide day to day leadership and direction to the project team and manage all project resources, including subcontractors.

Supplier management to include engagement with suppliers, support of supplier evaluation, review of suppliers in terms of adherence to Mercedes-Benz standards and management of the supplier in the delivery of their commitments.

Coordinate the architecture, design and development activities through suppliers as required or internal resource pool as appropriate.

Ensure delivery of required documentation to the agreed standards and policies on each project or enhancement.

Manage, control and report project budgets and resource utilisation.

Establish and execute a communication plan with the project team and the customer. Manage formal reporting of project into Mercedes-Benz Project Management Office as appropriate.

Provide regular project status to the sponsors, stakeholders and customers and Strategic Change Leadership where required.

Manage effective stakeholder communication up to Level 4 in the organisation, through Project Steering committee meetings and regular project updates.

Provide a full test and release plan for each project or enhancement for review as needed.

Manage user acceptance testing. Obtain acceptance and approval of project deliverables from the business project lead and/or the Sponsors. Manage stakeholder acceptance of project deliverables.

Manage handover of project into operational support. Perform project close and lessons learnt activities.

Manage relationships with various Stakeholders including Head Office. Ensure project needs are met while maintaining a long-term sustainable relationship.

Manage Business Partners within UK Companies (MBFS, MBUK, etc.) and…