Manager, Operations - Night shift

Want to join a key team that helps the world read? Ingram Content Group UK Ltd, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

This role is responsible for managing the overall assigned shift operations to optimize production and quality while reducing costs. The manufacturing shift manager oversees multiple manufacturing process through hands-on leadership. Ensures departments are meeting expectations through building credibility, mastering products and manufacturing processes, evaluating Supervisors and Leads capabilities and building and solidifying relationships with key managers. Supervises all associates, directly or indirectly, and takes responsibility of the assigned shifts day to day operations.

The Manufacturing Shift Manager drives performance, productivity improvements and develops both machine and staff utilization lowering the company’s CPU.

• Effectively manage all operations to ensure KPI’s targets and business objectives are met and maintained within production, quality, cost, delivery.
• Ensure operations are conducted in compliance with LSI global quality specifications, whilst meeting customer SLA’s.
• Coordinates with other LS Departments, to resolve customer complaints, rush orders and meet client needs.
• Organise and facilitate daily Team Leader and Supervisor meetings, ensuring effective and relevant communications throughout all areas of responsibility, prioritising workloads and ensuring maximum process efficiency
• Responsible for yield improvement & non value-added process reduction
• Initiate and implement best practice process, techniques and drive lean manufacturing and 5S
• Create innovative solutions to problems and opportunities to increase productivity
• Work alongside the other 3 Manufacturing Shift Managers to ensure ‘4 shift manufacturing consistency’, correct manning levels, holiday cover where applicable and identify cross functional training needs for development of all shop floor staff and Team Leaders, completing training records to the required standard.
• Develop others to support the site talent and succession plan
• Measurement of Quality, Cost, Delivery and People and produce statistic reports
• Ensure all activities on site are carried out in a safe manner, in line with policies, ensuring that all Health, Safety and Environmental statutory requirements are met
• Encouraging a total safety culture using observation and feedback techniques, and implementing improvements.
• Ensure consistency in the application of the companies disciplinary, grievance and absence procedures
• Ensure appraisals and reviews are effectively carried out with staff.
• Interviews applicants, approves hiring decision and oversees training,
• Record accident information as required, followed by, completing any incident reports; carrying out follow-up investigations
• Ensures compliance to all other HR Policies & Procedures
• Ensure all staff are aware of LSUK overall objectives
• In addition to the above the Manufacturing Shift Manager will perform other duties as reasonably requested by the management team
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in…