Website & CSP Marketing Specialist; FTC or secondment

At Mercedes-Benz Vans, we deliver world‑class vehicles and services that keep people and businesses moving across the UK. We’re ambitious, future‑focused, and leading the shift to electric mobility with smart digital solutions and exceptional customer experiences. We celebrate diversity and provide equal opportunities for all.

We’re looking for a highly motivated and analytical marketing professional with experience in digital marketing, website management, or customer marketing and a strong understanding of customer lifecycle marketing, CRM, and retention strategies that drive engagement, loyalty, and business growth.

• Develop and deliver customer‑focused Aftersales marketing campaigns, driving product awareness, customer retention, and lifetime value through targeted communications and initiatives.
• Collaborate across teams to bring integrated campaigns to life, creating engaging marketing assets and supporting product launches, seasonal activity, and customer programmes across digital, CRM, dealer, and retail channels.
• Own and optimise the Mercedes‑Benz Vans UK website, managing content, product launches, campaigns, and digital enhancements to deliver an engaging customer experience and support commercial objectives.
• Drive continuous website optimisation by leveraging SEO, performance insights, user behaviour, and testing to enhance customer journeys, improve search visibility, and increase online engagement.
• Manage agency and stakeholder partnerships to deliver impactful customer marketing campaigns, ensuring all communications are on‑brand, compliant, and effectively tailored for the UK market.

• Strong knowledge of CMS platforms, SEO, website analytics, and digital user experience best practices.
• Proven ability to manage agencies, stakeholders, and multiple projects simultaneously.
• Strong project management, organisational, and prioritisation skills in a fast‑paced environment.
• Excellent written communication skills with a keen eye for detail.
• Analytical mindset, using data and insights to optimise digital performance.
• Customer‑focused, with a passion for delivering premium digital experiences.

You’ll receive a competitive salary, discretionary bonus structure, pension scheme, and a flexible benefit pot that can be used to tailor benefits to your needs. A hybrid working approach offers a balance between remote and office work. We also provide access to colleague wellbeing resources, an Employee Assistance Programme, mental health support, and training and development opportunities.