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Senior Programme Communications Officer – IFB

Job in Milton Keynes, Buckinghamshire, MK10 0BX, England, UK
Listing for: Motor Insurers' Bureau
Full Time position
Listed on 2026-09-17
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications, Marketing Communications
Salary/Wage Range or Industry Benchmark: 50000 GBP Yearly GBP 50000.00 YEAR
Job Description & How to Apply Below

About MIB

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.

Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.

About the role

In this Senior Programme Communications Officer role you'll lead communications and campaigns to support the successful delivery of a significant technology programme at the IFB, called Intelify. The role will also provide specialist comms support across additional key member-facing projects at the IFB.

Key responsibilities
  • Lead on the communications strategy for the programme aimed at helping members and stakeholders (including staff, partners, governance forums and the wider industry) understand, prepare for and adopt the changes that Intelify will bring.
  • Build and maintain an integrated communications plan aligned to programme milestones, delivery roadmap and key events and measure and report on effectiveness.
  • Develop the programme story, key messages and consistent narrative that explains the vision, benefits, progress and decisions throughout the programme lifecycle.
  • Coordinate messaging consistency and communications quality across the programme.
  • Produce materials for demonstrations, showcases, FAQs and toolkits and outsource creative content generation where needed
  • Plan and deliver communications surrounding demonstrations, launches, workshops and other events.
  • Lead on communications for the external launch of Intelify to members and the wider industry.
  • Manage the schedule for member comms for IFB and write and build branded member emails to support key projects within the IFB.
  • Take joint responsibility with other Senior Comms and Campaign Officers for managing the IFB press office.
  • Take joint responsibility with other Senior Comms and Campaigns Officers for creating and publishing content on digital channels across our brands, including intranet, digital screens, websites and social media.
  • Be a champion of all of our brands (MIB, IFB, ELTO and OIC), leading by example with consistent use of brand identity, tone of voice and writing style.
Skills and Experience
  • Experience in delivering communications within large programmes, transformations or complex project environments.
  • Confidence to engage with internal and external stakeholders at all levels and build and maintain positive relationships.
  • Excellent copywriting and editing skills across all media types such as print, digital, social and strong ability to turn complex messages into simple and engaging content.
  • Solid analysis and evaluation skills to help inform new communications and future campaigns.
  • Ability to identify and develop a great story.
  • Proactive and a strong ability to manage multiple demands.
  • Ensure messaging is joined up and aligned to our strategy and purpose through working closely with other Communications and Campaign team members

Job Title:
Senior Programme Communications Officer

Salary: circa £50,000
Grade: 12
Working Hours: 35
Working Pattern:
Monday - Friday

Office

Location:

Milton Keynes or London

Job Type: Fixed Term Contract for 12-months

IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

Other Benefits include:
  • Contributory Group Stakeholder Personal pension scheme
  • Life Assurance
  • Employee Incentive Scheme
  • 25 days holiday (plus public holidays)
  • Holiday purchase scheme
  • Sports and Social Club
  • 24/7 Employee Assistance Programme
  • Free…
Position Requirements
10+ Years work experience
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