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Compliance & Quality Assurance Analyst

Job in Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for: More To Motor
Full Time, Contract position
Listed on 2026-07-14
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below

Compliance & Quality Assurance Analyst

Role:
Compliance & Quality Assurance Analyst (12-Month FTC)

Location:

Milton Keynes

Hours:

Full Time, Monday to Friday (37.5 hours per week)
Salary: £30,000 - £45,000 DOE

Our client is a highly regarded automotive organisation operating in the financial services sector. They are committed to delivering excellent customer outcomes and maintaining the highest standards of compliance and governance. They offer a collaborative working environment where employees are encouraged to develop their skills and contribute to continuous improvement across the business.

Benefits
  • Competitive salary of £30,000 - £45,000 DOE
  • 12-month fixed-term contract with an established organisation
  • Monday to Friday working pattern (hybrid after training)
  • Supportive and collaborative team environment
  • Opportunity to work within a highly regulated financial services business
  • Exposure to a wide range of customer journeys and business processes
  • Opportunity to make a genuine impact on customer outcomes and business performance
Duties of a Compliance & Quality Assurance Analyst
  • Review customer journeys to ensure fair and compliant outcomes
  • Identify risks, trends and opportunities for continuous improvement
  • Deliver insightful reports with clear recommendations
  • Support the business in meeting FCA and Consumer Duty standards
  • Collaborate with stakeholders to drive positive customer outcomes
  • Influence process improvements that enhance customer experience
  • Play a key role in maintaining quality, compliance and operational excellence
What we would like from you
  • Previous experience working within the automotive financial services industry is essential.
  • Knowledge of FCA regulations, Vulnerable Customers and Consumer Duty.
  • Experience conducting quality assurance, compliance monitoring, outcome testing or file reviews.
  • Strong understanding of customer journeys within motor finance.
  • Excellent analytical skills with strong attention to detail.
  • Experience producing detailed reports and communicating findings to stakeholders.
  • Ability to identify trends, risks and opportunities for process improvement.
  • Strong written and verbal communication skills.
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