Optical Assistant

Overview

As an Optical Assistant at Boots Opticians you will be a fundamental part of our store team, serving as the first and last point of contact for customers. You will be based in‑store and report directly to the store manager, working on the shop floor to build strong relationships by listening to customer needs and recommending the right product or service.

• Order, dispense and collect glasses and contact lenses
• Support with eye‑tests and pre‑screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards and provide a welcoming environment for customers

• Minimum of 6 months’ optical experience
• Passion for customer care
• Enthusiasm for learning and personal development
• Ability to work flexible shift patterns, including evenings and weekends
• Over 18 years of age

• Experience in a retail or clinical environment

• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Generous employee discounts
• Clinical and non‑clinical career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health Employee Assistance Programme

Permanent role with full commitment to advertised hours.

We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.