Retail Support Manager – Area

Area 1 covering stores such as Ashby, Uttoxeter, Burton, Swadlincote, Tamworth, Mere Green

0 hour

£12.71 per hour

As Retail Support Manager for St Giles Hospice, you will support in providing cover to one or more stores, in the absence of the community shop management team. Cover is provided on a flexible and mutual agreeable basis. You'll work with in and for your local community ensuring that engagement and support is understood and promoted.

You will be sales focused, and you will understand why customer service is key and want to be part of a successful team. Ideally, you'll have had previous supervisory experience, be able to demonstrate leadership and have the ability to work with and motivate any volunteer team.

Reporting into the Community Shop Manager (CSM) and working closely with the Retail Regional Manager you will aid in the efficient running of our stores in order that we deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy.

If you want to have an informal chat about this role, please contact Mark Draper on

• Good standard of education in English and Maths

• Experience in using Office 365, email and internet

• Genuine interest in charity retailing/fashion

• Exhibits our hospice values and behaviours

• Good written and Outstanding communications skills

• Ability to work of own initiative

• Able to complete physically demanding work in the form of standing for long periods and moving stock

• Previous line management experience

• Good interpersonal skills

• Goodtime keeping and strong work ethic

• Conducts themselves' in a professional manner

• Good organisational skills

• Inclusive and diverse in their approach

• Able to work under pressure

• Eligibility to work in the UK

• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

• 12.07% added for holidays

• A dedicated on-site Education team offering training and development opportunities

• The Hub Wellness Support
• Eligibility for flu vaccine
• Employee Assistance Programme
• Access to Mental Health First Aiders

• Access to an employee shopping discount scheme

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

Should you require any further information, please email:
stg.r