Telesales Account Executive

6-month Fixed Term Contract (with potential for role to be made permanent).

Reporting to the OOH Independent National Sales Manager, you will provide office-based support to the Business Development Manager (BDM) field sales team to drive sales of our total coffee solution (coffee, equipment, side products &technical services). You will focus on qualifying leads, prospecting new business and following up on sales proposals to contribute to revenue growth across the Out-of-Home Industry (OOHI) channel.

• Identify and contact potential new business operators to generate qualified leads
• Build and maintain target lists, ensuring opportunities are tracked in CRM
• Prepare, issue, and follow up proposals, responding promptly on behalf of BDMs when required
• Drive organic growth by cross‑selling coffee, equipment upgrades, and side products to existing customers
• Confidently communicate the UCC product range and articulate key benefits to customers
• Build strong relationships with internal teams (Sales, Marketing, Operations, Install, Service) to ensure seamless delivery for customers
• Support the resolution of service escalations and coordinate equipment installations where needed
• Collaborate with Marketing on campaigns and incentives to boost sales and engagement
• Monitor lead‑to‑conversion ratios and sales activity, ensuring accurate CRM and pipeline data
• Contribute to reporting and dashboards to track progress against growth targets
• Support the OOH National Sales Manager & BDMs by assisting with a broad range of adhoc tasks and projects as required to realise department and Company goals.

• Proven experience in inside sales, tele‑sales, or business development
• Proficient in Microsoft 365, CRM systems, and comfortable using data to drive performance
• Commercially minded with the ability to qualify leads, identify growth opportunities, and influence buying decisions
• Ambitious, achievement orientated and ability to use own initiative
• Confident communicator with strong customer engagement and relationship‑building skills
• Highly organised, able to manage multiple priorities and deadlines
• Collaborative, adaptable, and demonstrates UCC Coffee values in all interactions