Show Room Manager

Weareworkingwithaleadingdomesticwindowanddoorcompanywhoarelookingforastandout Showroom Managertojointheir Milton Keynes branch .Thisisyourchance toleadahigh performingsalesteam,shapeaconsultativecustomerjourneyand championaone-stophomeimprovementsupply-and-fit solution.

As Showroom Manager ,you'llownthefullshowroomoperation:inspiringyourteam, delivering best inclassconsultations,andensuringeveryvisitorleavesfeeling confident,informed,andexcitedabouttransformingtheirhome.

Combining strong leadershipwithhands-on,customer selling, you'll play s pivotal role in driving sales, growing local brand presence and maintaining the company's reputation for exceptional service.

• Lead,mentor,andmotivateashowroomsalesteamtohitsales,margin,andconversiontargets.
• Createaconsultative,customer firstculturenopressureselling,just confidenceandtrust.
• Oversee day-to dayshowroomoperations,including staffing,rotas,customer consultations,andshowroompresentation.
• Drivefootfallandlocalengagement,supportingmarketingactivityto boostvisitsandbrandawareness.
• Conductandoverseein showroomandhomeconsultations, ensuringquotationsareaccurateandtailoredtoeachcustomerandsite.
• Guarantee transparent,precisequotationsthatalignwithpost-surveyordersandavoidvariationsordisputes.
• Buildandmaintainstrongproductandtechnicalexpertiseacrossthe team,includingbuildingregulationsandperformancestandards.
• Monitorperformancedataanddeliverweeklysalesandactivityreportingwithactionableinsight.
• Partnercloselywith Operations and Installationtoensureseamlessprojectdelivery  from saletoaftercare.
• Captureandanalysecustomerfeedbacktocontinuallyenhanceservice levels.
• Ensureallcustomercommunicationsmeetprofessional,prompt,and friendlyservicestandards.
• ChampionCRMexcellence,ensuringallleads,quotations,andfollow-upsaremeticulouslyrecorded.
• Workwithmarketingandleadershiptokeepshowroomdisplays,POS, anddigitaltoolsuptodateandonbrand.
• Supportteamdevelopmentthroughcoaching,training,and performance
• reviews.
• Maintain health&safetycompliancewithintheshowroom.
• Shareinsightsonproducts,pricing,andcustomertrendstosupport continuous improvement.

• Essential:
  
  Experiencemanagingasales-focusedshowroomorretailsalesteam.
• Preferably,experiencewithinwindows&doorsorrelatedtechnical
• building products.
• Minimum5years’experienceinconsultativeortechnicalsales
• management.
• Provenleadershipabilitywithatrackrecordofbuildinganddeveloping
• successful teams.
• StrongcommercialmindsetwithabackgroundinsolutionsellingandKPImanagement.
• ProficientwithCRMsystemsanddigitalsalestools.
• Solidtechnicalunderstanding,includingproductperformanceand relevantbuildingregulations.

Ifyou’reaconfidentleaderwithapassionforgreatcustomerexperiencesandadrivetodeliveroutstandingresults,wewanttohearfromyou.