Dealer & Customer Territory Manager

Responsibilities

• Exceed new business and repeat business sales targets whilst delivering sustainable profitability to the bottom line of DTFS in line with OP/FTR planning budgets and the RORAC pricing process.
• Proactively develop new and existing Customer relationships through a targeted face to face territory strategy in order to maximise all sales opportunities. Negotiate, influence and overcome objections at Board level to secure the business for DTFS.
• Proactively Manage all customer relationships throughout contract periods taking responsibility and ownership for all customer and DTFS requirements during life cycle of contracts, liaising with internal Operational admin teams where necessary.
• Prepare detailed credit applications clearly identifying any potential risks and opportunities whilst working closely with wholesale and credit risk colleagues to ensure proactive management of Customer credit facilities ensuring an "easy to do business with" approach to Customers.
• Work closely with Daimler Truck Dealer network and Bus to ensure a cohesive and integrated approach to Customers and prospects in the context of both sales and customer satisfaction. Ensure timely resolution of Customer issues whilst contributing to the overall "easy to do business with" culture and processes.
• In conjunction with our international colleagues manage and develop the relationship/opportunity with all International Customers having a deep understanding of the UK’s role in the context of the global opportunity.
• Liaise with DTFS Legal team with any bespoke contractual amendment requests from customers from both a legal and commercial perspective.

• Degree educated / calibre
• Several years’ experience in Financial Services Industry
• Gravitas with customers, colleagues and the dealer network
• Strong commercial and financial acumen
• Ability to compile and present complex credit applications commensurate with this size of customer
• Proven ability to negotiate and influence at Board level
• Knowledge of the Commercial Vehicle market
• Strong knowledge of finance and tax legislation
• Excellent organisational and planning skills
• Ability to develop a territory sales strategy
• Interpersonally savvy
• Ability to work on own initiative with a tenacious and self-motivated attitude

Demonstrates strong commercial and financial acumen with the ability to develop and execute territory sales strategies. Proven experience in managing customer relationships and negotiating at Board level within the Financial Services Industry.