SaaS Sales Executive – Expansion, Renewals

• Own a portfolio of existing accounts and drive expansion revenue
• Build account plans identifying additional modules and services that can deliver customer value
• Identify, qualify, demonstrate, and sell additional software modules
• Sell professional services including implementation, configuration, optimisation, integrations, development, and bespoke projects
• Manage multi-year contract and licence renewals, protecting revenue and increasing contract value
• Deliver virtual and in-person product demonstrations
• Analyse and respond to RFPs and RFIs
• Produce quotes and proposals and manage contract negotiations and addendums
• Relay market trends and customer needs to Product and Marketing
• Maintain accurate expansion pipeline and forecasts using Salesforce
• Build relationships with senior operational, commercial, and procurement stakeholders
• Collaborate with Customer Experience, Professional Services, Product, Marketing, and Finance teams

• Proven B2B sales or account management track record, ideally in SaaS
• History of meeting and exceeding quota
• Consultative selling and strong discovery skills
• Ability to shape solutions around customer needs
• Commercial acumen and ability to articulate ROI
• Negotiation, objection handling, and closing skills
• Excellent verbal and written communication with senior stakeholders
• Results-driven and coachable
• Experience with Salesforce or a similar CRM is desirable
• SaaS or cloud-based business development experience is desirable
• Experience selling to or building relationships with higher education institutions is desirable
• Proactive adoption of AI tools is desirable
• Full UK driving licence is useful
• Ability to manage a varied portfolio and longer commercial cycles
• Collaborative, adaptable, organised, resilient, and high-integrity approach

Demonstrates expertise in B2B sales and account management within the SaaS industry, focusing on consultative selling, contract negotiations, and relationship building with senior stakeholders. Proficient in utilizing Salesforce for managing accounts and forecasting expansion opportunities.

• B2B Sales Experience
• SaaS Account Management
• Consultative Selling
• Contract Negotiation
• Salesforce Proficiency

• Account Management
• Sales Quota Achievement
• Proposal Production
• RFP Analysis
• Software Module Sales
• Professional Services Selling
• Contract Renewal Management
• Market Trend Analysis
• ROI Articulation
• Objection Handling

• Excellent Communication
• Results-Driven
• Coachable
• Collaborative
• Adaptable

• Full UK Driving Licence

• SaaS
• Cloud-Based Business Development
• Higher Education Institutions
• Customer Experience
• Commercial Acumen

• Salesforce
• AI Tools