Sales Administrator; FTC

Sales Administrator (12 month FTC)
Milton Keynes (Hybrid)

Role

Purpose:

Responsible for efficient Sales Administration
Support Sales function operationally and manage related tasks

Role Responsibilities:

Collate activity data for Sales and support management of data (opportunities in C4C, lost order reporting, fleet data)
Manage Credit Approvals of customers and customer account set-ups
Creation of order information packs
Production of quotations, prepare financial customer contracts and issue them electronically (if possible)
Maintenance of customers files and team folders
Support Sales function with management of contract terminations (natural and early) and contract extension
Co-ordinate day to day activity of the Sales Team regarding their administration and customer support needs
Customer interface regarding queries, complaints, deliveries, Credit Control related queries and invoicing issues
Liaise with internal departments to resolve customer queries
Management of customer specific portals, systems, and procedures
Make sure that all standards and guidelines in relation to Sales business are followed and met
In addition to the duties and responsibilities listed, the job holder may be required to perform other ad-hoc duties assigned by your line manager.

Role Requirements

Skills:

IT literate
Be able to manage operational requirements
Good time management
Good organizational and multi-tasking skills
Putting the customer at the heart of what we do
Strong experience in Administration
Strong Communication skills
Build strong relationships

Qualifications:

A good level of general education is required with passes in English and Maths

Experience:

Good knowledge in Microsoft Office
Previous experience in a customer facing environment
Previous experience in CRM
SAP knowledge would be plus
Mobility:

Office based/Hybrid
Infrequent travelling

Competencies

Required:

Attention to detail
Reliability
Accuracy
Work under pressure and meet deadlines to fulfil customer requests
Drive and determination
Business acumen & customer orientation
Communication
Passion
Integrity
Respect
Resilience and tenacity Guidant, Carbon
60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy