EMEA Systems Manager

At Securitas Technology, we’re more than just a security solutions provider—we’re innovators, problem-solvers, and industry leaders dedicated to protecting what matters most. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

The role...

The EMEA Electronic Security Systems & Supplier Manager is responsible for the strategic leadership, operational management, technical oversight, and service delivery governance of electronic security systems across the EMEA region.

The role serves as the primary interface between the client, suppliers, and internal delivery teams, ensuring the successful delivery of security systems services, projects, and operational support in accordance with established standards, SLAs, KPIs, budgets, and contractual obligations.

The ideal candidate will combine the technical credibility of a senior security systems leader, the operational discipline of a service delivery manager, and the commercial and stakeholder management capability of a supplier manager, ensuring world-class electronic security services are delivered consistently across the EMEA region.

What you will do...

• Lead, develop, coach, and mentor a team of electronic security professionals across EMEA.
• Conduct performance reviews, development planning, succession planning, and regular one-to-one meetings.
• Act as the primary escalation point for technical, operational, and service delivery issues.
• Manage recruitment, onboarding, training, performance management, and employee development.
• Provide technical leadership and root cause analysis for electronic security incidents, identifying underlying issues, implementing corrective actions, and driving continuous service improvement across EMEA security systems.
• Maintain accountabilities for all services delivered under the agreed scope of work.
• Ensure compliance with:
  • Client requirements
  • Service Level Agreements
  • Security standards
  • Regional regulations
  • Internal governance processes
• Coordinate planning, testing, commissioning, and handover activities.
• Build and maintain trusted technical advisor relationships with stakeholders at all levels.
• Support strategic account management and contribute to long-term business objectives.

What you will need...

Technical Competencies including Strong working knowledge of:

Physical Security Systems

• Enterprise Access Control Systems
• CCTV & Video Management Systems
• Visitor Management Systems
• Intercom Systems
• Security Monitoring Platforms

Security Platforms

• Lenel/S2 On Guard
• Milestone XProtect

Business & Technology Tools

• Microsoft 365
• Service Now
• Power BI
• Project Management Platforms
• Reporting & Analytics Tools

Industry Knowledge

• Physical Security Best Practices
• Security Systems Design
• Security Operations
• Regional Regulatory Requirements
• Data Centre and Critical Infrastructure Security

Qualifications

• 7+ years of experience in electronic security systems, physical security, or security operations.
• Proven experience leading technical and operational teams across multiple countries or regions.
• Demonstrated success managing suppliers, vendors, and third-party service providers.
• Strong experience delivering SLA and KPI-driven service environments.
• Experience managing enterprise-scale security programs and projects.
• Strong stakeholder, customer engagement, and relationship management skills.
• Experience operating within multinational, critical infrastructure, or data centre environments.
• Advanced proficiency in Microsoft 365 and reporting tools.
• Excellent written, verbal, negotiation, and presentation skills.

• Leadership & Team Development, Strategic Thinking, with Continuous Improvement
• Service Delivery Management & Supplier Management
• Stakeholder Engagement
• Operational Excellence
• Communication & Presentation Skills
• Accountability & Ownership

What We Offer

• Opportunity to work on a prestigious global account within an innovative, fast-paced team.
• Access to global career development opportunities within Securitas Technology.
• Dynamic and inclusive working environment with flexible work arrangements.

It’s great to see…