Solutions Officer; Grade​/Lower Grade

Position: Housing Solutions Officer (Higher Grade / Lower Grade)
# Housing Solutions Officer (Higher Grade / Lower Grade)## Job Introduction As the demand for housing services continues to grow, we are expanding our team and seeking individuals who are committed to preventing homelessness and providing vital support to those in need.

As a Housing Solutions Officer, you will play a crucial role in assisting individuals and families facing housing crises, working tirelessly to find sustainable solutions and prevent homelessness before it occurs.

What sets us apart is our newly introduced career framework, designed to enhance the career development and pay progression for Housing Solutions Officers. This framework offers a clear pathway for professional growth and development, ensuring that you have the support and resources you need to thrive in your role and make a lasting difference in the lives of others.

The starting grade and salary will be dependant on your skills, experience and knowledge and will be matched to the most appropriate role profile.

If you are ready to embark on a rewarding career where you can truly make a difference, we encourage you to apply for our Housing Solutions Officer position today. Together, we can build a brighter future and ensure that everyone in our community has a place to call home.
** This is a Site-Based role
**** Interview for this role will be held on 5 March
**** Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here:**### Main Responsibility
* The overall role responsibilities will depend on what level you join us at.
* You will be preventing homelessness by providing housing advice and assistance to people facing homelessness and carrying out homelessness prevention/relief work.
* This could involve providing customers with housing prevention advice supporting them to sustain their current accommodation or support them to secure alternative accommodation through the provision of personal housing plans.
* Our more experienced Officers will manage a wide range of complex cases, establishing ongoing relationships with service users to successfully prevent or relieve homelessness.
* Officers work jointly with other services and partners to prevent homelessness and lead, attend and manage multi professional meetings when appropriate.
* You will carry out visits and complete appointments in the home and all appropriate locations to ensure prompt assessment of cases to prevent homelessness, sustain accommodation or seek alternative solutions.###

The Ideal Candidate
** For our entry level Officers, we are looking for:
*** An understanding of the legislative frameworks and statutory requirements relating to the Housing Solutions Service and knowledge of relevant legislation.
* An understanding of Safeguarding, Care Act assessments and requirements.
* Awareness of the Welfare Reform Act and housing allocations as covered by the Housing Act 1996 Part VI and Part VII.
* An understanding of current issues affecting social housing and private housing provision, and of range of housing options and homelessness prevention approaches.
* Evidence of creative problem solving, involving difficult situations.
* Written and verbal communication skills, with ability to provide negotiation and the ability to work collaboratively with other services and partners.
** From a more experienced Officer, we are looking for:
*** A good level of understanding of the legislative frameworks and statutory requirements relating to the Housing Solutions Service and knowledge of relevant legislation.
* An understanding of Safeguarding, Care Act assessments and requirements.
* A commitment to CIH or other qualification related to housing/homelessness completed (level 2 or level
3).
* The ability to support the development of less experienced colleagues by completing peer-reviews: decisions, correspondence, or personal housing plans. Undertake case reviews with a less experienced office.
* Ability to act as a mentor, providing guidance and support to less experienced employees, recognising issues and resolves them.
* Ability to contribute to the promotion, development, and implementation of alternative initiatives to ensure…