Complex Needs Mentor

Hours:

37.5 hours per week

Contract:

3-year fixed-term contract

Location:

Milton Keynes

We're delighted to be partnering with the National Lottery Community Fund as part of our Youth Mentoring MK project. Their funding and support means we're able to expand our mentoring support for children and young people across Milton Keynes, helping those experiencing poverty, disadvantage and discrimination to build confidence, improve their wellbeing and achieve their goals.

We're looking for a compassionate, resilient and motivated Complex Needs Mentor to support young people who have experienced significant challenges in their lives.

You’ll mentor with care‑experienced young people, those on the edge of care and young people who need additional support to navigate life's challenges, build confidence and take positive steps towards their future. This role is about building trust, being consistent and helping young people recognise their strengths, overcome barriers and believe in what's possible.

We're passionate about ensuring every young person has the opportunity to thrive, whatever their background or circumstances.

As our Complex Needs Mentor, you'll provide tailored one‑to‑one mentoring and practical support to young people who may have experienced trauma, instability, disrupted relationships or difficult transitions.

You’ll work primarily within community settings, building meaningful relationships and providing the consistent, trusted support that can be so important in a young person's life.

Every young person is different. Some may need support developing confidence and emotional resilience. Others may need practical help with independent living, education, housing or navigating relationships and services.

You’ll take the time to understand what matters to each young person, work alongside them to set achievable goals and celebrate the progress they make, however big or small.

You’ll also work closely with families, carers, social workers and other professionals to ensure young people receive the right support at the right time. Above all, you’ll be someone who shows up, builds trust and makes a lasting difference.

You’ll play a hands‑on role in supporting young people to build more positive, stable and independent futures.

• Building trusting, consistent relationships with young people who have experienced complex challenges.
• Delivering tailored one‑to‑one mentoring and practical support within community settings.
• Working with young people to understand their needs, recognise their strengths and develop achievable personal goals.
• Supporting young people to build confidence, resilience, emotional awareness and positive relationships.
• Helping young people develop essential life skills, including budgeting, managing routines and preparing for independent living.
• Supporting young people through important transitions, including changes in care, education, housing and adulthood.
• Advocating for young people and ensuring their voices, wishes and aspirations are heard.
• Working collaboratively with social workers, carers, families and other professionals to provide joined‑up support.
• Recognising and responding appropriately to safeguarding concerns, ensuring young people’s safety and wellbeing remain a priority.
• Monitoring progress, maintaining accurate records and demonstrating the positive impact of the mentoring programme.

Just as importantly, you’ll help young people feel listened to, valued and supported to make their own choices about their future.

We're looking for someone who genuinely cares about young people and believes in their potential, even when life has presented them with significant challenges.

You’ll understand that building trust takes…