Industry Software Apprentice; m​/f​/d

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For our location in Milton Keynes we are looking for an Industry Software Apprentice (m/f/d). The Industry-Software Apprentice is responsible for technical support, delivery and ensuring software functionality is delivered as expected. This role provides an excellent opportunity to gain hands‑on experience while working towards a recognized qualification in software engineering. You will provide first‑line support to major UK customers as well as providing updates to stakeholders including UK-based customers, service operations and the sales team.

You will work alongside experienced Software Engineer assisting with real‑world projects and develop technical and professional skills in a collaborative environment. All in‑house products will be provided; however, the individual must be working towards having high levels of understanding of software languages which are essential for the design of bespoke solutions.

Reference code: 20745

• Assist in the design, development, and testing of software applications
• Support debugging and troubleshooting of software issues
• Write clean, maintainable, and well‑documented code
• Participate in code reviews and team meetings
• Contribute to software testing, including unit and integration testing
• Work with databases, including writing basic SQL queries, Excel / CSV file manipulation
• Assist in maintaining and improving existing systems
• Support integration with third‑party systems and APIs
• Help manage version control systems
• Participate in software deployments and updates
• Create and maintain technical documentation
• Provide basic technical support to internal teams where required
• Stay up to date with emerging technologies and development practices
• Follow company development standards, security policies, and best practices

• Basic understanding of programming concepts (e.g., variables, loops, functions)
• Awareness of one or more programming languages (e.g., Python, Java, Process, C+, JavaScript)
• Basic understanding of databases and SQL
• Familiarity with computer systems and software development principles
• Understanding of software development lifecycle (desirable)
• Awareness of version control tools (desirable)

• Working toward (or willing to enroll in) a qualification in:
  • Software Engineering
  • Computer Science
• Strong problem‑solving and analytical skills
• Good communication skills (written and verbal)
• Ability to work both independently and as part of a team
• Willingness to learn and take feedback
• Good attention to detail
• Advanced IT literacy (Microsoft and general systems use)

• Demonstrates a strong willingness to learn new technologies and skills
• Actively seeks feedback and applies it to improve performance
• Manages time effectively to balance work and study commitments
• Able to prioritise tasks with guidance
• Collaborates effectively with colleagues
• Shares knowledge and supports team objectives
• Shows initiative in identifying and resolving issues
• Takes a logical approach to troubleshooting
• Maintains a positive attitude and professional behaviour
• Adheres to company policies and procedures
• Commitment to completing apprenticeship programme
• Flexibility to adapt to changing business needs
• Adherence to health and safety and data security policies
• Structured training and mentorship
• Exposure to real‑world software project
• Opportunity to progress into a full Software Engineer role upon completion