Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant About the role

As one of our Customer Delivery Drivers, you’ll be delivering quality Waitrose produce and Partner‑led service right to customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team atmosphere.

Due to its nature, you must be 18 years or older to work in this role.

• Check delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensure all appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Help customers with their shopping and build a rapport based on trust and service.
• Support the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

• Previous experience in a driving role and knowledge of chilled vehicles.

Some roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you will be informed and provided with information about vetting during the recruitment process and encouraged to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We may close vacancies early in the event of a high volume of applications, so we recommend applying early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application, please contact us as soon as possible.

We support flexible working, which might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.