Junior Transport Controller

The Staffing Network are a national labour provider and we are recruiting 2 experienced Operational Controllers for a busy transport office within one of the UK Leaders in Global Logistics, transport and shipping.

This role is an ongoing temporary position.

• De-brief van drivers, check their scanners and challenge them on any collections or outstanding deliveries ensuring they are clear and their job has been completed before they go home.
• Manually enter deliveries in the system.
• Deal with customers at the collection point, handling their parcels for both drop off and pick up.
• Deal with any damaged parcels, repack and repair if able.
• Relabel and investigate parcels when drivers have advised they are check of address or incorrect postcodes.
• Deal with customers and customer service over the phone dealing with any potential mis delivered parcels or late collections.
• Tipping parcels that customers have dropped off onto the belt into the warehouse.
• Complete tasks that have been set out.
• Complete end of shift reports.
• Receive training on dealing with HGV drivers how to do call outs and also de-brief and brief lorry drivers on their routes.

Monday to Friday 4 pm to 10 pm.

Occasional Saturdays.

Must have traffic office and warehouse experience.

Temporary position.