Driver & Operational Compliance Trainer, Late Shift

As the UK’s largest employee-owned business, the John Lewis Partnership isn’t an ordinary workplace. Home to John Lewis & Partners and Waitrose & Partners, we don’t have employees, we have Partners. Everyone shares the responsibility for our success, and everyone shares the rewards. Everything we do is powered by our unique purpose:
Working in Partnership for a happier world. We are committed to building a diverse, inclusive, and welcoming environment where every Partner feels valued, supported, and empowered to reach their full potential. Whether you are already an experienced transport trainer or an accomplished LGV driver looking to take the next step in your career, we’ll invest in your growth. Reporting to the CPC and Compliance Training Manager, you will play a vital role in keeping our transport operation safe, compliant, and performing at its best.

You will assess, coach, and develop Partners, apprentices, Warehouse to Wheels candidates, and agency drivers across our distribution network, helping elevate driving styles, improve telematics and fuel‑efficiency scores, and maintain full legal compliance.

At a glance

Partnership Role

Title:

Driver & Operational Compliance Trainer

Position: This is a Permanent position

Location: Primary Transport, Magna Park 1 NDC, Milton Keynes

Hours of work: Full-time, 47.5 hours per week. Working a late shift, starting from midday onwards, across 5 out of 7 days a week.

Please note that this role requires flexibility to work varied shift patterns and travel to other distribution sites and branches across the network as required.

Key Responsibilities

Your daily responsibilities will include:

• Assessing all transport Partners, apprentices, Warehouse to Wheels candidates, and agency drivers to ensure they meet the required driving and Partnership standards.
• Carrying out periodic driving assessments, including those for recruitment and agency driver retention.
• Supporting the creation and delivery of Driver CPC courses within governing body guidelines, alongside inductions and toolbox talks.
• Contributing to a safe working environment by adhering to workplace legislative requirements and promoting Partnership transport policies and procedures.
• Working collaboratively with Operational People Managers to identify training needs, communicate operational updates, and maintain Standard Operating Procedures (SOPs) and site technical assessments.
• Maintaining accurate Partner and agency training records in line with legal and DVSA audit requirements, and delivering refresher or compliance CPD training when necessary.
• Maintaining an up-to-date understanding of transport compliance legislation, road/vehicle restrictions (such as ULEZ and LLCS), and defensive, fuel‑efficient driving techniques to pass onto trainees.
• Monitoring fleet telematics, compliance, and PDEP scores to reduce incidents, improve department MPG, and strengthen our compliance risk rating.
• Leading and developing our Assessor and Mentor team to ensure consistently high standards across the network.

Essential skills/experience you'll need

• LGV Cat C+E licence entitlement.
• Driver Certificate of Professional Competence (DCPC).
• Comprehensive knowledge of transport compliance legislation and fleet telematics.
• Extensive experience driving large goods vehicles, with strong knowledge of commercial vehicles and trailers.
• Experience in coaching, mentoring, assessing, or instructing LGV drivers.
• National Register of Instructors (NRI)/Certificate of Professional Competence Instructor experience
• NRI LGV1 Driving Instructor or Assessor or CPC qualifications

Desirable skills/experience you may have

• Previous experience creating and delivering transport training packages.
• Experience working in a management role within a…