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Job Description & How to Apply Below
The successful candidate will manage a diverse portfolio of accounts, ensuring timely payments and effective communication with clients in both English and French. The role also involves collaborating with internal teams to improve processes and enhance customer experiences, contributing to the overall growth of the business.
Key Responsibilities:
• Oversee assigned customer accounts effectively
• Address past-due balances and develop payment solutions
• Keep accurate records of account activities
• Collaborate with internal departments to reduce aging balances
• Seek process improvement opportunities
Requirements:
• High school diploma;
Bachelor’s degree preferred
• Minimum of 1 year in collections or customer service
• Familiarity with Microsoft Word and Excel
• Strong communication abilities focused on solutions
• Bilingual proficiency in English and French required
Leverage your bilingual expertise and account management skills to excel in this important role.
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