Office Administration Clerk

Key Responsibilities Financial and Customer Account Administration

Reconcile and validate cash deposits to ensure accuracy and proper recording of transactions.

Scan, record, and process cheques in accordance with established company procedures.

Process customer payments accurately and in a timely manner. (Front counter)

Record, process, and manage customer credit card information securely and confidentially, in accordance with company procedures.

Review, process, and assist in resolving customer account disputes, discrepancies, and payment-related issues.

Process, close, and maintain documentation related to merchandise returns, credits, and refunds.

Track and record transportation and freight-related information.

Prepare and maintain required shipping and transportation documentation.

Track and record transportation costs associated with incoming purchase orders, including freight, delivery, container, and other applicable charges.

Review and validate transportation-related information and supporting documentation for accuracy.

Follow up on missing or incomplete transportation and shipping documentation as required.

Order, manage, and maintain office supplies and inventory to ensure adequate stock levels.

Prepare, organize, file, and retain administrative records and documentation in accordance with company procedures.

Maintain accurate and organized electronic and physical files.

Provide general administrative support to the branch and other departments as required.

Assist with other administrative and operational activities necessary to support the efficient functioning of the business.

Perform other related administrative, financial, or operational duties assigned by management based on business needs and operational priorities.

Assume additional responsibilities and provide support in other areas of the business, as reasonably required by the immediate supervisor.

The responsibilities outlined above are not intended to be an exhaustive list of all duties associated with the position. The Office Admin Clerk may be assigned additional duties and responsibilities that are reasonably related to the nature of the position, based on operational requirements and the needs of the organization.

3 to 5 years of administrative experience

Excellent customer service and communication skills, both verbal and written

Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment

High level of accuracy and attention to detail, particularly when managing cash, financial reports and administrative documents

Ability to work independently while collaborating effectively with the team and management

Strong time-management skills and ability to meet deadlines

Proficiency with computer tools, including office software, order management systems and databases

Ability to analyze information and prepare clear, accurate reports

Discretion and integrity when handling confidential and financial information

Adaptability and flexibility in response to changing priorities

Strong sense of responsibility and professionalism

Excellent attention to detail and organizational skills

Ability to work effectively in a fast-paced environment

Permanent, full-time position

Day shift:
Monday to Friday, 8:00 a.m. to 5:00 p.m.

Group insurance paid 75% by the employer, including dental, long-term disability, life and vision coverage

RRSP plan with employer contributions of up to 4%

Paid vacation

Employee Assistance Program (EAP)

Opportunities for career advancement and professional development

Casual work environment with company-organized events

Free…