Senior Customs Specialist - Compliance Job Milton area,Ontario Canada,Business

SUMMARY

The primary function of this role is to provide technical customs expertise to the Canadian organization and clients in a professional and timely manner ensuring outstanding client services are provided.

KEY DUTIES AND RESPONSIBILITIES

Coordinating activities, operational, rating, and technical, to ensure that shipments are classified and rated properly, and cleared in a timely manner

Handling CAD and Mass Adjustments, processing and presenting to Customs in a timely manner.

Processing duty drawback claims

Updating client customs profiles when changes are made by way of audits, DAS, or other means

Management of all Free Trade certificates and ensuring clients are aware of their liabilities / responsibilities to provide properly completed certificates

Consulting with clients and non-clients, in conjunction with other managers / salespeople on all aspects of customs laws and regulations, present, new, or proposed, including providing advice and representation on appeals and ruling requests with CBSA

Assisting with customs technical and operational inquiries from team members, and other departments

Studying & obtaining comprehensive knowledge of DSV customs system, both operational & IT based to provide guidance to Raters and operational team members, when required

Quality, Health & Safety:

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location

Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.

Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Post-secondary Education or related field or Equivalent qualification

Certified Customs Specialist (CCS)

CTCS Designation, will be an advantage

5- 10 years of freight forwarding and/or customs brokerage experience

Skills and Competencies

Good command, both verbal and written, English skills.

Ability to create collaborative engagements and active listening

Service oriented and able to resolve customer grievances

Strong interpersonal skills, building professional relationships internally and externally

Strong problem-solving skills and analytical skills

Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results

Both a team builder and a team-player

Excellent organizational and time management skills

Ability to communicate effectively in a diverse multicultural environment.

Strong Knowledge of the Customs Tariff and Customs Act

Strong Knowledge of CBSA requirements for processing Customs entries

Strong Knowledge of CBSA HS Classification, valuation, and origin regulations

Strong Knowledge of CBSA CAD and K32 regulations

Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations.

Ability to communicate effectively in a diverse multicultural environment.

Microsoft Office suite

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer

Occasional travel may be required

Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is…