Customer Service Specialist Bilingual

Position: Customer Service Specialist Bilingual ON
Join Kelly as a Customer Service Specialist in Milton, Ontario, where bilingual skills in English and French are essential. A permanent role focused on enhancing the customer experience awaits you.

This position involves engaging customers through various channels, expertly processing orders, and resolving issues with a customer-first mindset. Kelly values attention to detail and encourages relationship building with clients, making you an essential part of their team utilizing top-tier tech.

Key Responsibilities:

• Process customer orders and manage inquiries effectively

• Provide clear information on product and service options

• Foster lasting relationships through excellent communication

• Identify customer needs and propose tailored recommendations

• Guide customers through online platforms and ordering systems

Requirements:

• High school diploma required;
Bachelor’s degree preferred

• Proficient in both English and French, spoken and written

• Strong problem-solving, listening, and communication abilities

• Detail-oriented with a customer-centric approach

• Experience in customer service is a bonus

Bring your bilingual proficiency and communication skills to make a difference at Kelly in Milton.
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