Bilingual Customer Service Expert - Onsite

Join Kelly as a Bilingual Customer Service Representative in Milton, Ontario, in this permanent, full-time position. Offering competitive pay of $35 to $40 per hour, this role focuses on both English and French communications.

As a part of the team, you will handle customer orders while providing exceptional service through product recommendations.

Your role involves utilizing effective communication to build relationships and assist customers with their inquiries, whether by phone, email, or chat. You'll also support customers in navigating the company’s digital platforms with ease.

Key Responsibilities:

• Efficiently process customer orders and manage inquiries

• Serve as a product expert, promoting solutions effectively

• Build and foster customer relationships via various communication methods

• Identify customer needs for tailored recommendations

• Aid customers in online ordering and website navigation

Requirements:

• High school diploma is necessary;
Bachelor's preferred

• Strong communication and listening skills

• Exceptional attention to detail and problem-solving

• Proven ability to work both independently and collaboratively

• Experience in customer service is advantageous

Leverage your bilingual skills to provide outstanding support at Kelly in Milton!
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