Cultural Services Coordinator

Elevate client experiences as a Cultural Services Coordinator at First Ontario Arts Centre in Milton. Lead front-of-house operations while managing ticketing, facility rentals, and client support in this full-time role.

The Town of Milton is seeking a dedicated individual to oversee operations at the First Ontario Arts Centre. Reporting to the Supervisor of Cultural Services, you will coordinate events, manage staff, and ensure high customer satisfaction. This position requires strong leadership and expertise in client services and facility bookings.

Key Responsibilities:

• Oversee Request-to-Book process and client communications

• Manage ticketing administration and front-of-house needs

• Prepare event estimates and track onsite changes

• Ensure accurate documentation and client service delivery

• Supervise staff and volunteers for successful events

Requirements:

• Post-secondary diploma in Business/Arts Administration

• Three years of experience in client services and ticketing

• Strong supervisory experience in cultural settings

• Background in theatre operations and hospitality

• Effective communication skills for client engagement

Drive successful events and exceptional client service in this engaging cultural environment at First Ontario Arts Centre Milton.
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