Bilingual Customer Service Position

Elevate your career with Randstad Canada as a Bilingual Customer Service Representative in Milton, ON. This on-site role demands adaptability and offers lucrative compensation and benefits.

Located at 3333 James Snow Parkway, this position is perfect for those with a strong customer service background. Ideal candidates will be quick thinkers handling unscripted inquiries via phone and email. You’ll progressively manage a steady flow of calls and emails in both English and French, ensuring exceptional client support.

Key Responsibilities:

• Manage inbound customer inquiries via phone and email

• Enter orders, invoice, and provide pricing quotes

• Resolve complex issues efficiently and quickly

• Progress through English and French communication tasks

• Meet performance metrics for call and email handling

Requirements:

• Stable and consistent work history is essential

• Customer-facing experience in retail or hospitality recommended

• Bachelor's degree preferred;
High School with 10 years experience accepted

• Quick, adaptable, and professional demeanor required

• Comfortable managing a high-volume environment

Enhance client satisfaction with strong bilingual communication and problem-solving skills at Randstad Canada.