International Technical Support Service Engineer

OMVE Americas is growing!  We operate in an international, innovative environment with a close-knit and informal company culture. From our Milton (Ontario) location, we support customers across the Americas with high-quality pilot and R&D process equipment. To strengthen our team, we are looking for an experienced and motivated:

International Service Engineer – Technical Support
What will you do?
As a Service Engineer, you are part of the Americas Service team and play a key role in supporting our international customers. Your responsibilities include installing, commissioning, training, troubleshooting, preventive maintenance, and remote support for our process equipment.

After testing, customers are invited to our factory in the Netherlands for a Factory Acceptance Test (FAT). You will support the FAT either remotely or onsite. Once the FAT is completed, you proceed with commissioning, SAT, and training on location. From that point onward, the Service Department handles further customer support.

When issues cannot be solved remotely, you visit the customer to resolve them onsite. You also provide daily technical support by answering incoming service questions.

Travel is typically within the Americas Region. Trips last a few days to a maximum of two weeks, and you will travel up to 50% of your working time—enough to enjoy being on the road while still spending your weekends at home.

What do you bring?
Diploma in  Electrical Engineering Technology  or equivalent
Willingness to  travel internationally 25–50%  of the time

Experience with  PLC  controls (asset)
Preferably located in  the Greater Toronto Area
Strong interpersonal and communication skills
Proactive  problem-solver with a focus on improvement
Able to work independently and take initiative
Organized, structured, and stress-resistant
Excellent command of English
French, Portuguese, or Spanish is an advantage

Experience with CRM or helpdesk systems is a plus
Strong ability to read electrical diagrams and flow schematics
Minimum of 3 years relevant technical experience

What do we offer?
You will join a dynamic and supportive environment where responsibility, initiative, and personal growth are encouraged. You receive a one-year contract from the start, with the intention to move to a permanent agreement upon mutual satisfaction.

Base salary including overnight allowance:  CAD 70,000–90,000 , depending on experience and travel days
All accommodation, travel, and meal expenses covered
Comprehensive health benefits after the probation period
Attractive time-off package of  25 vacation days per full-time year
A structured training program and substantial opportunities for professional advancement

Who are we?
OMVE is the global market leader in designing and manufacturing advanced pilot and R&D process equipment for the food industry. Each year, we supply over 150 systems to leading multinational companies worldwide.

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