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Administrative Assistant - Data Entry & Customer Service
Job in
Milton, Norfolk County, Massachusetts, 02186, USA
Listed on 2026-10-19
Listing for:
SGS Consulting
Full Time
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
Data Entry
Job Description & How to Apply Below
- Provide administrative and customer service support to the HR Information Services (HRIS) team and the Workforce Service Center.
- Perform data entry and maintenance in SAP HR system components, supporting key processes such as onboarding, time management, payroll, personnel and benefits administration, organizational management, relocation, and offboarding.
- Provide first tier application support for HRIS self-service web applications
- Assist with basic data reporting/charting and data quality management, including ad hoc and routine data audits in support of HRIS and WSC processes.
- Participate in business systems and process analysis, creation and execution of test scripts related to system enhancements, and maintenance of system and process documentation.
- Assist Laboratory personnel over the telephone, via e-mail, and remote/in-person with the aforementioned areas.
- On a daily basis may interaction with Division, Department, Group, and Campus representatives as questions and issues as they arise.
- Perform complex employment transactions in SAP while applying associated business process and system integration logic.
- Review and understand HR policies in order to answer questions associated with employment
- Must have excellent customer service and interpersonal skills and be able to perform tasks independently in an active and fast-paced office.
- Must possess initiative, ability to multitask and a high level of attention to detail.
- Must possess a strong sense of responsibility, professionalism, and work cooperatively in a team environment.
- Must possess strong and professional written communication skills.
- Candidates must use discretion, tact and good judgment managing sensitive personnel information.
- High School diploma is the minimum level of education.
- Three (3) years minimum relevant experience.
- Strong data entry experience
- Experience spotting data errors and troubleshooting data entry errors
- Experience with SAP HR transactions.
- Familiarity with Service Now (HR Service Delivery)
- Currently enrolled in an HR Degree program.
Experience:
- Bachelor’s
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