Business Development Mgr

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.

• The Ford Credit Business Development Manager will be responsible for managing a portfolio of Dealers for their assigned Region.

• This will include working in a team-based environment with close connections to the Ford Credit Regional Team, Ford Pro Fin Simple Team, Business Operations partners, and Ford Division partners to manage risk and grow volume and share within the Region to deliver a strong, growing, and vibrant business. The BDM will deliver products, services and experiences that drive passion and loyalty to every customer, while managing to simplify the work we do and eliminate waste to move faster and be adaptable.

• The BDM will operate in a collaborative work environment performing Joint Sales Calls a range of functions to provide analysis and action-based strategies to support growth and consulting opportunities. The ideal candidate will have the capacity to work and collaborate across multiple internal/external teams along with end user customers.

• Establish a direct interface with FLM, FCSD Regional counterparts:
  Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue strategic vision and business plans for the Region.

• Work with Regional Manager (RM), Commercial Business Development Manager, and Business Support Analyst to achieve budgeted metrics (profit, ROE, volume, share, etc.) through the development and execution of dealer level sales plans including the establishment of target dealers for maintaining and acquiring retail, lease, wholesale, dealer loan, commercial and fee-based product business.

• Working with dealership management teams, develop specific plans to leverage our marketing plans, programs, and CRM initiatives for incremental sales opportunities; effectively utilize sales marketing funds budgets to support achievement of objectives with assigned dealers.

• Maintain communication with the Business Center originations team to ensure a consistent purchase policy that supports our value proposition is maintained; address any dealer or Business Center concerns with the RM and Business Center management in a timely manner.

• Provide in-dealership training and consulting to develop incremental retail, lease, wholesale and fee income product performance, in support of the Ford Credit Value Proposition. Utilize the appropriate sales tools and presentations to improve dealership finance performance as well as satisfaction with the finance process. Identify target dealers for increased Ford and Lincoln Protect program penetration.

• Collaborate with the Portfolio Analyst to complete analysis of dealership operations and financial condition utilizing Financial Statements, DOPR’s, Dealer Credit key performance metrics and proprietary reports to identify areas of opportunity to improve dealership processes.

• Conduct presentations (wholesale, loan acquisition, product, service, fee income, value proposition) as required leveraging the Sales Resource SharePoint Site and other resources to support the achievement of profit, volume, and satisfaction goals.

• Conduct a monthly review of MAPS data, key performance…