Back Office Administrator-Solar

Responsibilities

• Enter purchase orders in internal systems and prepare invoices.
• Acknowledge and accept purchase orders in Customer Portals.
• Prepare and send basic communications with internal and external customers via email.
• Respond promptly to customer communications with tact and professionalism.
• Administer and follow up on customer orders (national and international), including change order management, revisions, and incident tracking.
• Prepare and send shipping documents/paperwork and communicate status to internal teams and external customers.
• Support preparation of offers and management of invoices and delivery notes.
• Update and maintain internal departmental and company procedures; recommend improvements to internal processes and procedures.
• Document internal meeting minutes and notes.
• Support technicians in the administrative and prevention procedures of the Aftersales department.
• Maintain a consistent folder structure with records and archive old purchase orders, invoices, and delivery notes.
• Enter invoices in Customer Portal for timely payment.
• Manage PPE used by technicians in the After-Sales Department.
• Maintain databases and Excel dashboards critical for reporting results to management.
• Create work orders and sales orders in SAP for repairs and other departments.
• Create documents and paperwork for customer property being repaired onsite.
• Enter training documentation for internal and external training for employees.
• Enter calibration records from internal and external calibration events.
• Ensure tasks are performed according to organizational quality management and environmental, health, and safety standards.
• Complete special projects and other duties as assigned.

• 2 years of prior relevant experience.
• High school diploma or GED required; ideally bachelor’s degree in Administration or International Trade.
• Computer experience with MS Office (Excel and Word required).
• Experience with Microsoft Outlook.
• Experience with SAP preferred.
• Previous clerical/administrative experience preferred.
• Detail-oriented with excellent communication, organizational, and customer service skills.
• Prioritize various tasks.
• Work in a fast‑paced environment.
• Work independently and take initiative to accomplish tasks.
• Work cross‑functionally with internal teams.
• Intermediate Spanish language skills preferred.

• Company computer.
• Company cell phone.

$50, per year.

• 401(k) with matching.
• Dental insurance.
• Flexible schedule.
• Health insurance.
• Life insurance.
• Paid time off.
• Referral program.
• Tuition reimbursement.
• Vision insurance.

Full‑time.

Entry level.

Administrative.

Electrical Equipment Manufacturing.

Milwaukee, WI.

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