Operations & Accounting Coordinator

Job Title:

Operations & Accounting Coordinator

Department:
Finance

Reports To:

CEO/CFO but will have a dotted line to HR and COO

Classification:
Full-Time, Salaried

Location/

Schedule:

HQ-based, primarily weekdays with periodic site visits to restaurant locations

Cream City Concepts – Milwaukee, WI

Cream City Concepts is Milwaukee’s premier hospitality group, bringing people together through vibrant entertainment spaces, exceptional food and drinks, memorable private events, off‑site catering, and cozy downtown Airbnb stays. Our growing portfolio includes local favorites like Who’s on Third, Who’s on Layton, Oak Barrel Public House, Cream City Catering, and Third Street Properties.

We’re looking for passionate, detail‑oriented professionals who thrive in dynamic environments and want to grow with a company that values excellence, creativity, and teamwork.

About the Role

The Operations Accounting Coordinator supports HR, Accounting, and Operations across multiple restaurant locations through bookkeeping, data verification, payroll support, purchasing documentation, KPI integrity, workflow technology stack reconciliation, and structured office organization. This is a non‑supervisory support role designed to keep financial and operational information accurate, organized, and ready for leadership review.

Primary Objective

Maintain accurate, consistent administrative systems for payroll verification, inventory and ordering records, costing analysis, and SOP/recipe documentation; coordinate cross‑department communication; and verify that required information is complete and accurate before leadership review.

Key Responsibilities

Financial & Bookkeeping Support

Enter and code invoices into Quick Books Online (QBO).

Match invoices with purchase orders, receiving slips, and delivery logs.

Maintain accurate digital attachments for audit‑ready documentation.

Assist with reconciliations, vendor credits, and cost coding accuracy.

Payroll & HR Compliance Support

Verify hours, job codes, tips, and adjustments before payroll processing.

Support HR with onboarding documentation, personnel file updates, and I‑9 compliance.

Maintain secure, confidential payroll and personnel files.

Assist in resolving payroll discrepancies and documentation errors.

Purchasing & Cost Documentation

Track purchasing documentation across all locations.

Verify product counts, pricing, substitutions, shortages, and credits.

Maintain recipe and cost files with updated yields, pricing, and portion standards.

Assist in usage vs. purchase cost verification and basic cost analysis.

KPI & Data Accuracy Verification

Verify weekly KPI entries including labor %, COGS %, discounts, voids, and waste.

Cross‑check KPI data with Toast, 7shifts, Margin Edge, and QBO.

Identify missing, inaccurate, or incomplete submissions and follow up with responsible managers.

Document discrepancies and elevate recurring issues to leadership.

Workflow Technology Stack Reconciliation

Verify accurate data sync across Toast, 7shifts, Margin Edge, QBO, and shared drives.

Identify mismatches, sync errors, or incomplete data transfers and route for correction.

Maintain a daily/weekly technology verification checklist.

Support onboarding and user setup for systems connected to the Teams‑based communication environment.

Office, Filing & Technology Coordination

Maintain organized shared‑drive folders and digital filing systems.

Create, maintain, and improve standardized filing structures across HR, Accounting, Operations, and Culinary.

Conduct monthly document audits for compliance, accuracy, and version control.

Maintain, track, and replenish office supplies (paper, toner, folders, labels, batteries, etc.).

Ensure small office equipment (printers, scanners, monitors) is functional; coordinate repairs when needed.

Support Microsoft Teams communication hub including channel structure, file organization, access permissions, and basic troubleshooting.

Provide light technical support for staff: login troubleshooting, folder access corrections, and calendar/meeting support.

Cross Department Coordination & Follow‑Through

Serve as an administrative liaison between HR, Accounting, Operations, and culinary teams.

Track open…