Vital Records Clerk

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Please note:

an online application must be submitted for consideration.

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Closing Date:
January 19th, 2026, or upon receipt of the first 50 applicant submissions

Register of Deeds - Courthouse

$16.70 to $25.05 Per Hour

The Vital Records Clerk is a custodian of all vital records (Birth, Death, Marriage, Divorce, and Domestic Partnership) responsible for processing vital records requests and registering Marriages/Deaths into the State SVRIS System in accordance with state statutes and directives.

• Process customer requests efficiently in person, online (Vitalchek), or by mail per State Statutes. Process Federal, State, County, and City entities requests. Calculate/verify fees given to cashier. The volume of documents sold is approximately 6,300/month.
• Perform data entry functions to cashier nine (9) categories of vital records fees. Receive tender (approx. $2,000 daily) via cash, check, and credit/debit card. Close out Kiosks daily. Balance cash drawer and prepare cash count slip. Troubleshoot balancing issues.
• Assist customers with the process for fixing problems on their vital records per State Statutes. Verify information of each record requested from State Vital Records Office (SVRO) required to update data for Statewide Issuance. Verify requests from Social Security office.
• Analyze original vital records (deaths, marriages, domestic partnerships, and other transaction records) to determine if information is accurate. Correct the records by collaborating with all entities (officiants, funeral directors, State Vital Records employees, County employees, etc.).
• Index, file, and refile all vital records accurately. Scan each document for printing on security bond paper. Verify both indexing and scanning processes for accuracy. Teach genealogists how to use indexing system and provide help with their family searches.
• Perform all duties as may be assigned.

• Current Resident of the State of Wisconsin
• High School Diploma or GED equivalent
• At least one (1) year of recent customer service experience performing clerical work, cashiering, and data entry.
• Must possess minimum typing/keyboarding standards with minimal errors at the time of application as well as cash handling aptitude. Pre-employment testing may be done during the interview phase to ensure these proficiencies.
• Experience with general office equipment including personal computer, scanner, typewriter, calculators, embossers and printers.
• At least basic experience with Microsoft Office, Word, Excel, and Outlook applications.
• The ability to lift/carry/push/pull up to 30 pounds on a regular basis.

• Practical experience with SVRIS (Statewide Vital Records Information System), OnBase (indexing & scanning), AVID, Vitalchek (internet requests) software is highly preferred.
• Multi-tasking skills; able to…