Receptionist, Administrative​/Clerical

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact . For submitted application inquiries please contact (Use the "Apply for this Job" box below).
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Please note:

an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: 2/12/2026 or sooner upon receipt of the first 50 application submissions

DAS – Facilities Management

Full-time, Hourly

Pay Range: $15.02 – $22.51 ($31,241.60 – $46,820.80)

Job Summary: The Receptionist position works with tenants, contractors and other governmental bodies to respond to incoming service requests and work orders. Responsibilities include managing the work order system queue, prioritizing requests, and dispatching urgent work orders to the appropriate department/personal and/or vendors. The role involves answering phones, greeting and directing incoming visitors, and providing limited purchasing and administrative support to Facilities staff.

The position ensures that facility maintenance and operational issues are communicated clearly and escalated appropriately so that timely first‑response resolution can occur. This role also serves as a primary point of contact for tenant communication, helping to keep tenants informed, maintaining positive working relationships, and supporting a smooth administrative workflow. This position may be held at various Facilities Management‑maintained buildings, as needed.

• Work Order Request System - CMMS (Computerized Maintenance Management System – Cityworks or alternative program) – Create and assign work orders to appropriate trade or operations staff; dispatch urgent work orders to Facilities personnel and/or vendors depending on scope of work; understand and have ability to speak to workflow of CMMS (Cityworks or alternative program) request system. Follow up with customers regarding service requests.
• Administrative Support – Provide professional customer service and assist with resolution of any service issues, maintain key logs; distribute incoming/outgoing mail; answer phones, greet and direct visitors. Verify data on authorization request documents, respond to Facilities shared email, support administrative staff as needed.
• Purchasing Support – Secure required documentation, order office supplies; verify account coding for purchasing; accurately enter, modify, and receive requests in purchasing software.
• Other duties as assigned.

• Current resident of Wisconsin.
• High School Diploma/ GED or above.
• At least one (1) year or more experience as a receptionist or office support with high‑level administrative, communication and correspondence skills.
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Intermediate knowledge of Infor or alternative purchasing system.
• Advanced knowledge of CMMS – Maintenance;
  Cityworks or alternative program.

• Associate’s Degree in Accounting or related field preferred.
• Two‑way radio, telephone preferred.
• Experience in an accounting setting…