Executive Director, Admissions and Records​/Registrar

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs.

We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC c.edu.

Under the general supervision of the Vice President of Enrollment and Retention, the Executive Director, Admissions and Records/Registrar, provides strategic leadership, oversight, and operational direction for enrollment services and records administration functions across the College. The position is responsible for developing and executing enrollment strategies, optimizing the student onboarding experience, and ensuring effective delivery of admissions, testing/assessment, CPLE, registration, records, graduation, and related enrollment support services.

The Executive Director serves as the College's Registrar and official custodian of student academic records, ensuring compliance with institutional, state, federal, accreditation, and FERPA requirements. The role leads enrollment and student records operations, leverages technology and data analytics to improve enrollment conversion and student success outcomes, develops high-performing teams, and collaborates across the institution to support strategic enrollment, retention, and completion goals for a diverse student population.

• Strategic Enrollment Leadership: In support of the VP of E & R, guides the development, implementation, and evaluation of comprehensive enrollment strategies that support the College's enrollment, retention, and completion goals. Directs student-centered enrollment initiatives designed to improve access, engagement, and conversion throughout the student lifecycle. Collaborates with institutional leadership to establish enrollment priorities, monitor outcomes, and implement innovative practices that enhance student success and operational effectiveness.
  
  Promotes equitable access to services while aligning departmental efforts with the College's strategic plan.
• Enrollment Services Operations: Directs the administration and continuous improvement of enrollment-related services, including admissions, academic assessment, and related student support functions. Ensures consistent, efficient, and student-focused service delivery across all areas of responsibility. Evaluates operational performance, implements process improvements, and coordinates cross-functional efforts to enhance the enrollment experience and support institutional goals.
• Registrar and Academic Records Administration: Serves as the College's Registrar and custodian of official academic records. Oversees registration, records management, transcript processing, graduation certification, enrollment verification, academic standing, appeals, and commencement-related functions. Ensures the integrity, accuracy, security, and accessibility of student records while maintaining compliance with institutional policies, accreditation requirements, and applicable regulations. Develops and maintains policies and procedures that support effective records administration and student record stewardship.
• Technology, Systems, and Process Optimization: Leads the strategic use of student information systems, customer relationship management platforms, and enrollment technologies to support enrollment and records…