Office Services & Reception Specialist

Michael Best is seeking an Office Services and Reception Specialist
for our Milwaukee office
. This position requires 40-45 hours a week onsite, Monday-Friday from 8:00am to 5:00pm, with a daily 60-minute lunch break. Periodically, additional hours (earlier mornings, evenings, or weekends) may be required for specific events, projects, or initiatives.

The Office Services & Reception (OSR) Specialist will be flexible and knowledgeable of reception desk and office services, and must enjoy providing efficient, gracious, and professional customer service. Additionally, they will assist onsite colleagues with drafting documents and correspondence, managing conference room reservations and set-ups, processing onsite inventory and supplies ordering, and in general, assisting with other projects on an as needed basis.

• Light general office and clerical responsibilities; monitor phones, order office supplies, process mail/Fed Ex/UPS, scanning projects
• Serving visitors by greeting, welcoming, and directing them appropriately
• Notifying Firm's personnel of visitor arrivals
• Set up, take down, and cleaning/sanitizing of conference rooms for meetings
• Coordinate catering for office meetings, client events, and employee programs, including reviewing menu options, placing and confirming orders, accommodating dietary restrictions, arranging delivery and room setup
• Collecting and organizing itemized receipts, reconciling invoices against orders, and submitting complete and accurate documentation to Accounts Payable in a timely manner and in accordance with budget guidelines
• Basic events planning, under Administration & Operations Manager (AOM) direction, for office events, client hosting events, and recognition celebrations
• Monitoring of anniversary and birthday calendar and recognition activities
• Supplies inventory monitoring, ordering and stocking
• Working with the Administration & Operations Manager (AOM) to manage space planning, event planning, security key fobs, and facility requests
• Monitor and restock copy rooms and visitor offices
• Assist with daily visitor preparations
• Other administrative support across the office

• This position is location in our Milwaukee office
• High School Diploma (or equivalent) minimally required; higher diploma or degree preferred
• 2+ years combined experience in customer-service, administrative support, or professional services role(s)
• Prior successful experience in a professional services office setting is preferred
• Strong organization skills and high attention to detail
• Excellent verbal, written, and interpersonal skills
• Ability to effectively communicate with various levels of the organization and with clients/visitors
• Multitasking and time-management skills, with the ability to prioritize tasks
• Team player mentality, with a desire to be a part of a collaborative, high-performing group
• Proficiency in MS Office programs, including typing and proofing skills
• Valid authorization to work in the U.S.

This is an opportunity to work with the Best
. We are Michael Best & Friedrich, LLP
. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same:
For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

We have offices in Wisconsin (Milwaukee, Madison, Green Bay, Waukesha);
Illinois (Chicago);…