Sales Manager

Serra Toyota is currently seeking an experienced and accomplished Automotive Sales Manager to oversee and lead our high-performing new and pre-owned vehicle sales operations. This position represents a critical leadership role for an individual with a proven track record of achieving results, enhancing team performance, driving revenue growth, and ensuring an outstanding customer experience.

• Manage all aspects of the sales department with efficiency and effectiveness.
• Recruit, train, and lead sales associates with emphasis on achieving performance excellence.
• Demonstrate exceptional closing capabilities.
• Maintain up-to-date knowledge of federal, state, and local regulations relevant to automotive sales operations.
• Address and resolve customer concerns or issues promptly and in a professional manner.
• Ensure high standards are consistently maintained for vehicle deliveries to customers.
• Oversee that sales representatives adhere to all dealership policies and procedures.
• Exhibit excellent communication skills to effectively interact with customers, team members, and management.

• Proven experience as an Automotive Sales Manager.
• Outstanding communication and customer service abilities are essential.
• Prior experience in managing high sales volume and achieving significant unit production on a monthly basis is strongly preferred.