Sr. IT Business Analyst

About the Role:

This Senior BA role is ideal for someone who thrives at the intersection of creativity, curiosity, and collaboration. You’ll be part of a dynamic, cross‑functional agile team that values strong relationships and a supportive culture. If you love a fast‑paced environment, enjoy juggling a mix of initiatives, and feel energized from helping shape solutions, you’ll feel right at home supporting Baird’s Operations department.

This hybrid role keeps you connected—with most of the team and stakeholders in our downtown Milwaukee office—while giving you the flexibility to work remotely 2–3 days a week. We’re looking for someone who’s passionate about understanding the “why” behind processes, eager to improve them, and not afraid to look beyond the obvious.

If you’re detail‑oriented, prefer kanban‑style workflow over formal scrum, and enjoy working closely with teammates and stakeholders, this role is a great fit. You’ll have the opportunities to bring clarity and craft elegant solutions— tackling ongoing challenges, creating meaningful impact for end users, and unlocking growth opportunities for yourself.

This is a hybrid opportunity working 2‑3 days/week in office at our Milwaukee, WI headquarters.

• Independently elicits functional & non‑functional requirements using interviews, workflow analysis, requirements workshops, surveys, etc. to provide business process descriptions, business requirements, use cases, and user stories.
• Assess situations and appropriately applies advanced BA approaches and techniques to capture clear requirements.
• Develops analysis approach for medium to large/complex efforts.
• Lead and facilitate efforts to gather data requirements for projects, by partnering with business end‑users as well as experts on our Data team. (SQL experience preferred.)
• Quickly develops an understanding of value streams and end‑to‑end processes, while looking for opportunities for improvement.
• Connects day‑to‑day work, for self and team, to strategic outcomes and goals of the firm.
• Able to work in ambiguous situations, with minimal guidance, and create an actionable plan.

• Collaborate with project team members (developers, architects, QA, PM and product owners) to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Independently and with the team develops visualizations and diagrams in support of analysis approach to aid stakeholders in understanding business and technical approach.
• Leads execution in partnership with Sr. team members and may mentor others.
• Quickly develops an end‑to‑end knowledge of technology environment and partners to understand business impacts.

• Builds trusting relationships and represents IT in strategic conversations between business partners and CRG leaders, with minimal guidance.
• Identifies and resolves conflicting objectives/expectations between senior leaders, with minimal guidance.
• Leads interactions with associates at all levels of the organization, including COOs and senior business leaders, with minimal guidance.
• Navigates organizational complexities to drive decisions and achieve outcomes.
• Quickly establishes a network throughout Baird and can leverage it to navigate complex situations.

• Recognizes the strategic business needs and leads the team, IT‑ and business‑leadership to deliver business‑impactful results.
• Leads large and/or complex initiatives and helps coordinate organizational changes.
• Effectively challenges and drives continuous improvement on immediate team and across the portfolio.

• Effectively manages stakeholder expectations.
• Leads and executes work using a variety of project methodologies (lean, agile, waterfall, iterative) based on project need with minimal guidance.
• Identifies and manages project risks, issues, dependencies, and milestones in accordance with project need.
• Collaborate with supported business units to define project milestones, requirements, and solutions.
• Perform analysis of potential solutions against business requirements and financial impact to identify the best solution for…