Collections Specialist

This position is responsible for managing the collection and resolution activity s role includes communicating with customers through various methods to obtain payment on outstanding receivables as quickly as possible to keep customer accounts current. Works closely with Customer Service, Sales Operations, Channel, Cash Applications, and Collections.

• Works closely with customers to determine barriers for non-payment on past due invoices and works to resolve those barriers.
• Prioritizes collections on large dollar amounts to drive working capital improvements.
• Works closely with customers and the internal Brady team to timely resolve customer deductions taken.
• Utilize Get Paid and SAP to assist in performing collection and deduction research.
• Effectively present complex information and respond to questions from internal and external customers.
• Sends statements, aging reports, and invoice copies to customers as required.
• Demonstrates a working knowledge of Brady's various pricing and rebate programs, return policy, sales orders, credit, debits, and cash application.
• Understand and follow all Credit & Collection related policies and processes.
• Supports team members through teamwork and meets individual and team goals.

• Associates or Bachelors degree in accounting, finance, or related business field or 1-2 years of experience in collections/AR, customer service, or accounts payable.
• Analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Initial level experience in Microsoft Excel.
• Strong organizational and time-management skills; attention to detail.
• Customer service and/or Credit & Collections experience preferred.
• SAP and/or Get Paid experience are a plus.

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Who we are:
Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation.

We help organizations make work safer, more productive, and more connected by transforming everyday critical information into actionable intelligence. Our end-to-end platform unites two powerful pillars:

• Identification Solutions:
  High-performance labels, safety signs, engineered materials, and rugged industrial printing systems.
• Intelligent Productivity Solutions:
  Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations…