Advisor, Business, Client Relationship Management

At Healthfuse, ever since our inception in January 2011, we’ve helped hospitals and other healthcare provider organizations protect and strengthen their bottom line so they can protect and strengthen the patient communities they serve. We do this by setting a standard of transparency, trust, and optimal outcomes for their revenue cycle vendor and payer partnerships. Our mission is focused on positively impacting our clients’ margin, which has always been at risk and is threatened more now than ever.

Our ultimate vision is to be the “must have” partner for all healthcare provider CFOs who are looking to achieve optimal outcomes from their vendor and payer partnerships, and we’re making progress on this every single day. And in doing so, we strive to be humble, hungry, and smart. Join us and be part of a forward-thinking team that values your ideas and energy.

At Healthfuse, you are not just starting a job; you are building and advancing a career that makes a real difference.

• Innovate in Healthcare: Join a highly regarded company with 15+ years of experience, serving 550+ hospitals, where your work directly contributes to positive change in the industry and the communities it serves.
• Grow Your Career: Step into a fast-paced, high-growth field with ample opportunity for professional development — and the rare chance to build a brand-new function from the ground up.
• Enjoy the Perks: A competitive package including salary, bonus opportunity, comprehensive health benefits, a 401(k) with company match, SHARE Plan (profit-sharing), and generous time off to recharge.

The Advisor assists in the development, documentation, implementation and maintenance of vendor contract management processes, standards, and metrics tracking for specific accounts. This role is accountable for all activities associated with effectively building and maintaining external clients’ third‑party partner/vendor/outsourcing relationships. The Advisor, under the guidance of the Senior Director of Client Services, is responsible for establishing and monitoring the Vendor Service Level Agreement (SLA) against contract terms for primary vendors and business partners.

He/she may serve as the primary liaison between legal, project leads and other key stakeholders in the contract negotiation process. The Advisor will work with the Senior Director, Client Services and the Vice President, Client Services and participate in the development of strategic sourcing strategies and vendor relationship management strategies for all aspects of client service. The Advisor will provide recommendations on in/out‑sourcing decisions and selection of alternative vendors.

As part of on‑going responsibilities, the Advisor will work to facilitate regular communication concerning projects to ensure key performance indicators are achieved and maintained.

• Develop processes by which hospital client vendors are evaluated and selected in accordance with client organizational guidelines, Healthfuse methodology, and best practices
• Manages the evaluation, selection, transition and monitoring of contractual agreements for client vendors
• Coordinates and tracks annual cost savings and performance improvement for all assigned clients resulting from Vendor Management Office (VMO) activities
• Creates effective relationships with vendor contacts at all levels of the organization
• Acts upon gathered performance data and provide quarterly feedback to clients and their vendors to ensure quality and facilitate improvements
• Collaborates with internal resources and external clients to create clear program goals
• Coach and mentor other Healthfuse employees and team members
• Assists in…