Customer Service Representative

Dutucbridges brand strategy, content, campaigns and growth under one calm,memorable identity. Above the water, sharp marketing. Underneath,relentless execution.

We are seeking a Customer Service Representative to assist customers with questions, requests, and general service needs. This role is ideal for someone who enjoys helping people and can communicate clearly while maintaining a positive and professional attitude.

• Respond to customer questions and service requests
• Provide information about products, services, and promotions
• Listen to customer concerns and assist with appropriate solutions
• Follow up on customer requests when necessary
• Document customer interactions and relevant feedback
• Assist customers during promotional activities and events
• Communicate customer needs to the appropriate team members
• Maintain a positive and professional customer experience

• High school diploma or equivalent
• Strong communication and listening skills
• Friendly, dependable, and customer-focused
• Professional approach to problem solving
• Ability to stay organized in a fast-paced environment
• Previous customer service, retail, or hospitality experience is helpful but not required

• Paid training
• Professional development opportunities
• Supportive team environment
• Career advancement opportunities
• Hands-on customer service experience
• Competitive compensation