Community Outreach Specialist

Community Outreach Specialist

Full-time

Job Title:

Community Engagement Specialist (BS7 310)

State

Location:

WI

Compensation: USD 21 - USD 25 - hourly

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Title:

Community Engagement /CSRT

Reports to:

Center Manager

Position Classification:
Non-exempt

Office

Location:

Milwaukee, WI

Has potential to go hybrid!

Primary Objectives of Position:
Serve as a liaison between businesses/employers and participants. Conduct outreach through in-person engagement, community partnerships, and online/social media platforms to cultivate relationships with participants, employers, and community agencies, supporting project awareness and enrollment goals. Ensure employer and participant success by developing and facilitating individual, group, and workshop-based training opportunities that align with employer workforce needs and participant career objectives. Utilize digital communication and social media strategies to promote services, share resources, engage target audiences, and strengthen community connections.

Essential Job Functions:

· Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.

· Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Organize training venues, logistics and accommodations as needed.

· Identify, develop, and implement outreach, recruitment, and digital marketing strategies, including social media campaigns, to ensure proper quantity and quality of talent is available to meet employer needs.

· Assist in all aspects of talent acquisition for local businesses and participants including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Deliver training in various classroom formats, using relevant training materials and a variety of media to address the individual needs of learners.

· Appropriately connect career seekers to open positions, resulting in employment.

· Assist customers in accessing resources to secure employment, training or other supportive services to attain self-sufficiency by providing relevant information and directing customers to services in an appropriate, timely and efficient manner.

· Use computers and printed materials, assist customers in accessing websites and state systems for labor market information, relevant job search information and other resource for developing job leads. Select or develop teaching aides, such as training handbooks, demonstrations models, multimedia visual aids, computer tutorials and reference works.

· Assist individuals with understanding and completing program enrollment processes.

· Conduct eligibility assessment

· Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.

· Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule.

· Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Also be able to immediately respond to the needs of customers with…