Epic Principal Trainer, Fch - Clin - Rev Cycle
Listed on 2026-10-20
-
Education / Teaching
Medical Education, Education Administration
#Be Here
Location:
US:
WI:
MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard
Hours:
40.00
Shift: Shift 1
Job Summary:
The Epic Principal Trainer – Resolute HB/PB works collaboratively with operational leaders, Information Systems teams, project teams, and Credentialed Trainers to develop, coordinate, implement, and evaluate Epic training programs related to Resolute Hospital Billing (HB) and Professional Billing (PB) applications. This role is responsible for the development, governance, and continuous improvement of the Epic education program for assigned applications, including curriculum, training environments, instructional standards, and educational initiatives supporting implementations, system upgrades, and workflow optimization.
The Principal Trainer serves as the primary educational resource for assigned Epic applications and workflows including charge entry, coding review, claims management, payment posting, denial follow-up, and patient billing workflows. This role applies adult learning principles and instructional design methodologies to develop effective educational programs, provide functional leadership and mentoring to Credentialed Trainers, coordinate Epic credentialing activities, and ensure consistent delivery of standardized Epic education throughout the organization.
Other duties as assigned.
Discover. Achieve. Succeed.
#Be Here
Location:
US:
WI:
MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard
Hours:
40.00
Shift: Shift 1
Job Summary:
The Epic Principal Trainer – Resolute HB/PB works collaboratively with operational leaders, Information Systems teams, project teams, and Credentialed Trainers to develop, coordinate, implement, and evaluate Epic training programs related to Resolute Hospital Billing (HB) and Professional Billing (PB) applications. This role is responsible for the development, governance, and continuous improvement of the Epic education program for assigned applications, including curriculum, training environments, instructional standards, and educational initiatives supporting implementations, system upgrades, and workflow optimization.
The Principal Trainer serves as the primary educational resource for assigned Epic applications and workflows including charge entry, coding review, claims management, payment posting, denial follow-up, and patient billing workflows. This role applies adult learning principles and instructional design methodologies to develop effective educational programs, provide functional leadership and mentoring to Credentialed Trainers, coordinate Epic credentialing activities, and ensure consistent delivery of standardized Epic education throughout the organization.
Other duties as assigned.
Minimum of four (4) years of healthcare operational experience utilizing Epic applications and demonstrating advanced knowledge of healthcare workflows required. Experience developing educational programs, designing curriculum, coordinating organizational training initiatives, leading educational initiatives, or serving as an Epic education subject matter expert required. Experience in healthcare revenue cycle operations, instructional design, curriculum development, adult education, classroom facilitation, virtual instructor-led training, Epic implementations, system upgrades, workflow optimization, or healthcare systems training preferred.
Experience with Resolute Hospital Billing (HB), Resolute Professional Billing (PB), and revenue cycle workflows strongly preferred.
Bachelor’s degree or equivalent work experience required. Master’s degree preferred.
SPECIAL SKILLS DESCRIPTIONStrong interpersonal, verbal, written, presentation,…
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