Academic Support Specialist

Milwaukee Area Technical College (MATC) is Wisconsin's largest andmost diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years.

The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, weare meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who share the same passion in servingthis purpose.

Learn more about MATC c.edu.

Under the direction of the Dean, this position works with students,faculty, and staff in the Adult Education & Family Literacy(AEFL) Programs. Assist students, faculty, and staff at our campus locations as needed to coordinate academic and tutorial support aswell as participate in related activities such as recruitment and retention. Work requires judgment, analysis, and decision-makingaccording to established practices and procedures. Supervisionreceived is general in nature and daily responsibilities are completed independently in coordination with the faculty, staff,and grant coordinator.

• Provides course placement, monitor grade level gains, case management for referrals to IET programs; transitions student topost-secondary program, and/or referral for job placement; conductsdata collection and entry into the Online Client Report System;facilitates and administers TABE testing.
• Provides information about services available to students atMATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.
• Advises students on enrollment and program requirements; helpswith financial aid applications; admissions and programregistration. Informs students about program course availability,program changes, admissions, and registration. Coordinates activities to transition to Post Secondary programs and career readiness.
• Advises students with class selection; assesses test scores,reviews transcript and program plan, provides entry options,curriculum, academic and performance preparation.
• Provides individual student academic case management to supportgrade progression, registration, and academic service referrals tosupport course completion and graduation.
• Maintains records and prepares reports that capture testing,class recommendation, and registration in formation to include monitoring student attendance and student contact.
• Collaborates and supports assigned community based organizations (CBOs). Support may include but are not limited to assisting students with registration and program availability,providing orientation to new staff/faculty to grant guidelines and requirements, and ensuring organizations are adhering to guidelines.
• Coordinates tutoring and/or instructional support and distributes resource information for students enrolled in Basic Skills ( Adult Education ) at CBO sites based on class assignments and/or instructor's recommendations.
• Compiles, collects, submits, and presents center progress reports to administration through meetings and data generated reports. Complete reporting to meet grant requirements.
• Ensures delivery of excellent customer service, including face-to-face, telephone, electronic, and print transactions.
• Establishes, collaborates and maintains working relationships with students, faculty, administrative leadership and staff.
• Participates in meetings, workshops, seminars, and other professional activities
• Performs other related duties as required for the efficient operations of the division

Compliance with all state, federal, and accreditation standards/requirements, as…