Custom Quote Specialist

Brady Corporation is seeking a Custom Quote Specialist who will provide internal and external customers with the best possible service in relation to generating timely and accurate quotations. Quotations are focused on highly customized products, which entails use of variant configurations and collaboration with engineering, manufacturing, sales, vendors, operational partners, and peers. Responsibilities are specialized within the Customer Experience Department.

• A commitment to a hard-working and positive team culture, demonstrating a proactive and "smart-working" approach to problem-solving.
• Responds to inquiries from internal and external customers for pricing and prepares & delivers timely and accurate quotations using SAP, variant configuration, and cost models.
• Ensures Brady quotations are fully compliant relevant to SOX, ISO, AS9100, and Internal Traffic & Arms Regulations.
• Excellent customer experience skills with exceptional email and phone etiquette.
• Contributes to process improvements and initiatives to help drive a best-in-class customer experience and to deliver cost savings and process optimization.
• Performs core job responsibilities with limited supervision and in accordance with standard operating processes and procedures.
• Understands the need for escalation to leadership relative to barriers that impede quotation turnaround time.
• Accountable to hit individual metrics and team metrics focused around quantity of quotations provided, quality of quotation content, and quick delivery of quotations to the customer.
• Collaborates cross-functionally with Sales, Operations, R&D, Quality, Marketing, and Master Data.
• Performs detailed review of customer drawings & specifications and cross-references with published technical data sheets and manufacturing capability to determine compliance to requested specifications.
• Responsible for identification of revision level changes for custom parts and initiation of part creation and engineering changes to keep Brady master data consistent with customer requirements.
• Additional duties as assigned.

• High school diploma.
• Minimum of 2 years within a professional work environment or equivalent job-related experience.
• Effective verbal and written communication skills.
• Experience working with Google Workspace.
• Ability to work under pressure and to make decisions independently.
• Ability to multi-task and pay attention to details.
• Ability to take a proactive approach to problem solving.
• Ability to identify problems and root cause for solutions and sustainable improvement.
• Effective time management and prioritization skills.

Who we are:
Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation.

We help organizations make work safer, more productive, and more connected by transforming everyday critical information into actionable intelligence. Our end-to-end platform unites two powerful pillars:

• Identification Solutions:
  High-performance labels, safety signs, engineered materials, and rugged industrial printing systems.
• Intelligent Productivity Solutions:
  Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services.

From aerospace, healthcare, and laboratories to manufacturing plants, retail, data centers, and global transportation and logistics hubs, we empower customers to identify, protect, track, and optimize the people, assets, and processes that keep the world running.
Why work at Brady:
A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable…