Surveillance Operator - Milwaukee

Surveillance Operator - Milwaukee

Forest County Potawatomi Community

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The Surveillance Observations Division is responsible for observing casino activity, detecting deviation and reporting. The Surveillance Operator monitors live and recorded video, completes reports and logs, and addresses communication.

• Observes casino operation for irregular activity (e.g. cheating, theft) by either employees or patrons.
• Provides verbal and written reports of violations and suspicious behavior to supervisor.
• Keeps accurate documentation and/or logs of all suspicious activity and required reporting.
• Answers and screens incoming communication (e.g. telephone, two-way radio).
• Performs other duties as assigned.

• High school diploma or equivalent.
• Preferred 1 year of related experience.
• Must be able to obtain and maintain a gaming license issued by the Forest County Potawatomi Gaming Commission.
• Working knowledge or ability to possess a working knowledge of the Indian Gaming Regulatory Act, Forest County Potawatomi Tribal-State Gaming Compact, Bank Secrecy Act, National Indian Gaming Commission Internal Control Standards, Tribal Minimum Internal Control Standards and internal controls/standard operating procedures for casino departments.
• Working knowledge of currency, ability to detect counterfeit documents (currency, money orders, checks, traveler’s checks, etc.), basic blackjack strategy, gaming scams and other criminal habits.
• Ability to operate surveillance equipment is essential and utilize office technology, software (e.g. Microsoft Office, computerized information systems) and their application to surveillance.
• Ability to focus while being seated and watching closed circuit television (CCTV) monitors for lengthy periods of time and upholding strict confidentiality is necessary.
• Able to demonstrate proficiency in problem solving techniques, effective communication, comprehension, and business-writing.

Entry level

Full-time

Management and Manufacturing

Government Administration