Parts Coordinator - Milwaukee, WI

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This range is provided by American State Equipment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $31.00/hr

The Parts Coordinator plays a vital role in processing customer orders, preparing accurate quotes, and coordinating shipments. This role requires strong product knowledge, the ability to interpret technical materials, and expertise in managing warranty claims and returns. If you enjoy problem-solving, building customer relationships, and working in a fast-paced environment, this is a great opportunity to grow your career.

• Process customer sales orders, including expediting and follow-up.
• Prepare and provide customer quotes, pricing, and lead times in accordance with company policies.
• Release and ship orders as required.
• Read and interpret parts manuals and drawings.
• Process customer credits as needed.
• Source required parts to meet customer needs and follow up to ensure satisfaction.
• Manage manufacturers’ warranty claims and returns, ensuring timely submissions and compliance.
• Build and maintain strong customer relationships through professional, solution-oriented communication.
• Perform other duties as assigned.

• High school diploma or GED equivalent required.
• 3–5 years of parts counter experience preferred.
• Proficiency in Microsoft Office; experience with CDK a plus.
• Ability to demonstrate strong product knowledge.
• Excellent communication, customer service, and problem-solving skills.

• Be part of a team that values integrity, fairness, and accountability.
• Opportunities for growth and development.
• Supportive environment with a focus on teamwork and customer satisfaction.
• Competitive pay and benefits package.

If you’re passionate about providing outstanding service and want to be part of a company where your contributions matter, we’d love to hear from you!

Mid-Senior level

Full-time

Management and Manufacturing

Construction